Entire home

Classic pet-friendly lower level 3 bedroom duplex!

Photo gallery for Classic pet-friendly lower level 3 bedroom duplex!

Exterior
W154-3
W154-2
W154
W154-4

Reviews

6.4 out of 10
3 bedrooms1 bathroomSleeps 6

Popular amenities

  • Onsite parking available
  • Pet-friendly
  • Kitchen
  • Washing machine
  • Air-conditioning
  • Balcony

Explore the area

View map
Wrightsville Beach, NC
  • Place, Wrightsville Beach
    ‪1 min walk‬
  • Place, South End Surf Shop
    ‪1 min walk‬
  • Place, Johnnie Mercer's Pier
    ‪5 min drive‬
  • Airport, Wilmington, NC (ILM-Wilmington Intl.)
    ‪18 min drive‬

Rooms & beds

3 bedrooms (sleeps 6)

Bedroom 1

1 Double Bed

Bedroom 2

1 Double Bed

Bedroom 3

2 Single Beds

1 bathroom

Bathroom

Spaces

Deck or patio
Kitchen
Balcony
Garden

About this property

Classic pet-friendly lower level 3 bedroom duplex!

“Craft Lower” is a charming, 1940s-style ground-floor unit within a duplex, offering an economical and pet-friendly option for those looking to experience the best of Wrightsville Beach. The partially fenced yard provides a safe space for your four-legged companions, while the covered patio offers a relaxing spot to unwind, whether you’re people-watching or enjoying a good book.

This inviting 3-bedroom, 1-bathroom lower unit is designed to prioritize comfort and quality time with loved ones at the beach. Ideally located just across from the Oceanic Restaurant, Crystal Pier, and beach access, this property ensures you’re only moments away from the area’s best attractions.

“Craft Lower” embraces a traditional beach cottage aesthetic, with a focus on simplicity and functionality. The well-equipped kitchen allows for convenient meal preparation, though please note there is no dishwasher included. The open concept living and dining area creates a welcoming space for families to gather, making it the perfect setting for creating lasting memories.

The unit features two guest rooms with full-size beds and a third bedroom with two twin beds, offering versatile accommodation options for all types of vacationers. The charming remodeled walk in shower stall is a nod to this history of this home and to serves all guest rooms. Notably, there are no stairs required to access this property, making it a rare and accessible choice for individuals, couples, or multi-generational families with children.

For larger family gatherings, rent the W153 “Craft Upper” unit which is directly above for a total of 6 bedrooms and 3 bathrooms - contact Bryant directly for details.

Occupancy: 6
Stay Requirements: Flexible arrivals in summer with a 3-night minimum stay. Minimum of 2-night stay in other seasons.
Bedding Configuration: 2 Full, 2 Twins.
Parking: Parking for 2 cars in the driveway.
Pet Policy: Pet Policy: Dogs welcome as an optional add-on for this property with a non-refundable fee of $250 + tax that is charged per pet. Maximum of 2 dogs per reservation. Charge will be added after booking when the option to bring a pet and number of pets are selected. Nonrefundable fees are listed in the House Rules and animals must be disclosed via the Rental Agreement. Fees are not included automatically when booking on VRBO and must be paid separately to the host if you wish to bring a pet(s). Failure to disclose and prepay for dogs will result in penalty fees which are disclosed in House Rule #16.  

Prohibited: Smoking, Use of Fireplace, RV’s, Boats, Boat Trailers, Charging Golf Carts, Mail and Packages are not able to be sent to the rental.
Featured Amenities: Keyless Entry, Zero Step Entry, Central Location, Pet Friendly, Duplex.

Bryant Real Estate, established in 1952, is a professionally operated firm that is licensed in North Carolina and hired by the property owner to manage “W154 – Craft (Lower Unit)” as a vacation rental.

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House Rules

Check in after 4:00 PM

Minimum age to rent: 30

Check out before 10:00 AM

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Children

Children allowed: ages 0–17

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Events

No events allowed

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Pets

Pets allowed

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Smoking

Smoking is not permitted

Important information

You need to know

Property # 3677332
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher

About the area

Wrightsville Beach

South End, a neighbourhood in Wrightsville Beach, is home to this holiday home. Carolina Beach Boardwalk is a popular attraction and the area's natural beauty can be seen at Wrightsville Beach and Carolina Beach. South End Surf Shop and New Hanover County Arboretum are also worth visiting. Jet skiing, snorkelling and water tubing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
Map
Wrightsville Beach, NC

What's nearby

  • Wrightsville Beach - 1 min walk - 0.2 km
  • South End Surf Shop - 1 min walk - 0.2 km
  • Johnnie Mercer's Pier - 5 min drive - 4.0 km
  • University of North Carolina at Wilmington - 10 min drive - 9.2 km
  • Carolina Beach Boardwalk - 35 min drive - 35.3 km

Getting around

  • Wilmington, NC (ILM-Wilmington Intl.) - 22 min drive

Restaurants

  • ‪Oceanic - ‬2 min walk
  • ‪Tower 7 Baja Mexican Grill - ‬2 min drive
  • ‪Dockside Restaurant & Bar - ‬6 min drive
  • ‪SUNdays Cafe - ‬1 min walk
  • ‪Platypus & Gnome - ‬5 min drive

Frequently asked questions

Is Classic pet-friendly lower level 3 bedroom duplex! pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Classic pet-friendly lower level 3 bedroom duplex!?

On-site parking is available at the property.

What time is check-in at Classic pet-friendly lower level 3 bedroom duplex!?

Check-in begins at 4:00 PM.

What time is check-out at Classic pet-friendly lower level 3 bedroom duplex!?

Checkout is at 10:00 AM.

Where is Classic pet-friendly lower level 3 bedroom duplex! located?

Located in South End, this holiday home is steps away from South End Surf Shop and Wrightsville Beach. Johnnie Mercer's Pier and Wrightsville SUP are also within 3 miles (5 km).

Reviews

6.4
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 8 out of 34 reviews
Rating 8 - Good. 10 out of 34 reviews
Rating 6 - Okay. 4 out of 34 reviews
Rating 4 - Poor. 4 out of 34 reviews
Rating 2 - Terrible. 8 out of 34 reviews

7.6/10

Cleanliness

4.0/10

Amenities

4.0/10

Property conditions & facilities

9.2/10

Check-in

9.6/10

Communication

9.6/10

Location

9.2/10

Listing accuracy

Reviews

Verified

6/10 Okay

kelly j.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Clean and cute.
Stayed 41 nights in Sep 2025
Response from VrboOwner on 3 Nov 2025
Wonderful! Hope to see you at the beach again soon!
Verified

10/10 Excellent

J K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect Beach Stay

Excellent location. Quiet at night. Very nice, cool and clean inside. Would definitely stay here again. Thank you!
Stayed 2 nights in Jun 2025
Response from VrboOwner on 2 July 2025
Thank you so much for the wonderful review! We are thrilled to hear that you had a great experience. Providing a comfortable and enjoyable stay for our guests is our top priority, and we're glad that we were able to meet your expectations. We look forward to welcoming you back in the future.
Verified

10/10 Excellent

Amanda W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

I was very happy with the place and it's location

My family and I had a great time the location of the home was good it was nice and peaceful .and we had a wonderful stay I would recommend this place to anyone that wants to be close to the beach .and the restaurant in the area was really good . could have ask for a better place to stay ...we really enjoyed it .
Stayed 4 nights in Aug 2022
Response from VrboOwner on 31 Aug 2022
Amanda, thank you for your kind words! We're glad you enjoyed your stay and took advantage of the close proximity to the beach! We hope to see you again soon for your next trip to Wrightsville Beach!
Verified

10/10 Excellent

Kathleen B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Basic beach vacation

We just wanted to relax and to be able to bring our dog as well. Very enjoyable
Stayed 8 nights in Nov 2023
Response from VrboOwner on 3 Dec 2023
Kathleen, thank you for the review! Come back soon!
Verified

10/10 Excellent

Alison K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Sunset in February

I was happy with the accommodations and the responsiveness of the management company when something needed attention.
Stayed 28 nights in Feb 2024
Response from VrboOwner on 21 Mar 2024
Thank you for the kind words! We are so glad you enjoyed your stay, and we can't wait to see you back again soon!
Archival

10/10 Excellent

Surfer sleeps

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I had a great time at the Craft house. It was the perfect spot for surfing the south end every day.
Verified

8/10 Good

Connie C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wrightsville beach house 1/2 block from the ocean

Smooth check in. I actually thought from the listing it was beach front. Not far to walk but couldn’t see the ocean from our house. An outdoor place to rinse off the sand would have been nice. But overall very quaint. I would stay there again.
Stayed 5 nights in May 2024
Response from VrboOwner on 22 May 2024
Thank you for the kind words! We are so glad you enjoyed your stay, and we can't wait to see you back again soon!
From a partner site

8/10 Good

Lisa O.

Nice Rental

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This was a nice size rental for our weekend getaway. The unit was clean and linens were in the unit. The only thing I would suggest is suppling additional rolls of Toliet paper as well as cleaning the sofas.
Stayed 2 nights in Jul 2022
Response from VrboOwner on 5 Aug 2022
Hi Lisa and thank you for your review. I will definitely pass along to the property managers your suggestions and I hope you will visit Craft again in the near future!
Verified

4/10 Poor

Richard

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
Very musty smell. Needs deep clean, fresh coat of paint. But main thing was musty smell which property management company didn't acknowledge. Great location close to beach. With a small bit of work could be a 4-5 out of 5.
Stayed 4 nights in May 2024
Response from Author on 14 June 2024
Richard, thank you for the feedback!
From a partner site

8/10 Good

Kristen S.

Not a bad place

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Overall the place was good. But could have been better. There were fleas on the couch and the yard hadn’t been mowed in weeks. There was no dishwashing liquid to wash the dishes.
Response from VrboOwner on 8 Oct 2022
Hi Kristen. We're glad that you enjoyed your visit. I will make sure that we have dishwashing detergent in the unit and I appreciate you bringing that to our attention. We will inspect for fleas on the next vacancy and we hope you will return again!
Verified

10/10 Excellent

Jennifer K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location and old school charm

The place was great inside. The shower could be a bit bigger put it worked. It would have been nice to have an outdoor shower or hose to get off the sand better before coming in the house. We had family over that live in wilmington so the front yard was ideal to have dinner outside. The outside chairs are in really bad shape ... rusted on the legs so they dont set even and on the arms so you could cut yourself. We had brought our own chairs so thst helped. All in all is was just what we needed at a great price.
Stayed 3 nights in Sep 2023
Response from VrboOwner on 22 Sept 2023
Jennifer, thank you for the review and for the feedback! We are so glad you enjoyed your stay. We will take your suggestion of new outdoor furniture to the property owner! We hope to see you back again soon
Verified

8/10 Good

Kate W.

Liked: Check-in, communication, location, listing accuracy

Great location

We enjoyed the house. It was comfortable enough for us. We were disappointed with the condition of the “yard”. It would have been more enjoyable had the lawn been mowed, weeds pulled, shrubs trimmed into a neat appearance, instead it had a small pile of tree trimmings in the center, weeds everywhere and the lawn looked like it had not been tended to In months. Also, this was a pet friendly house, I urge all renters to pick up after their dogs, there were a number of piles not removed and it is only a small courtyard so very annoying.
Stayed 4 nights in Oct 2021
Response from VrboOwner on 9 Nov 2021
Thank you for your review, Kate! We really appreciate you taking the time to leave us some feedback to improve our guest services and also providing suggestions that we can pass along to the home owner! This unit is going to have a lot of upgrades this off season, the biggest being new flooring throughout! We are so happy to hear you enjoyed the unit and found it comfortable regardless of those issues you experienced. I will see about getting a pet baggy dispenser installed to encourage guests to be respectful owners and clean up after their pets. We truly hope you will be back at Craft next time you visit Wrightsville! Upgrades should be done by next year if you are planning a trip - we are excited to share them with our guests!
From a partner site

8/10 Good

Dixie M.

craft lower

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great location! Staff wonderful!The house and yard need a little should have been cleaner.We chose this home because it's dog friendly. The house was advertised as fenced however it isn't in the back. Our dogs as all dogs do, explore and discovered this. thankfully they aren't runners but we did have more worry with them since it wasn't fully inclosed..
Response from VrboOwner on 25 May 2022
Dixie, thank you so much for your feedback and review from your stay at Craft! We are so happy you loved the home and found the location perfect. That quick walk to either the channel or the beach is certainly convenient not to mention being right next to the shops and restaurants at the south end. I am sorry to hear about the cleanliness of the property as we hold our housekeeping staff to very high standards that we set for them. I will pass this note along to the housekeeper so we can continue to meet those standards. I flagged your concerns regarding the fenced in yard to our property managers and we are going to add the necessary fencing so it is truly enclosed. I appreciate you letting us know! Keep Craft in mind for your next visit to Wrightsville - you're always welcome back!
Verified

6/10 Okay

Bonnie A.

Liked: Check-in, communication, location
Disliked: Cleanliness

Location great- Not clean

The location was in middle of ocean and sound so it was great BUT it was not clean! Floors filthy they did send someone who went over them but still built up dirt! The shower was so small you could hardly turn around and to get the water on took both hands and hard jerking. Terrible especially for 3 bedrooms. The one full bath was not accurate description. Small fence area was nice outside for dogs. Would not stay again
Stayed 7 nights in Jul 2021
Response from VrboOwner on 24 Aug 2021
Sorry to hear this unit fell short of your expectations, Bonnie! The Craft unit is marketed as an economical option for families with pets who want to be close to the ocean. While it is older and there are some cosmetic issues, it is still well kept and functional! We recently just replaced a bunch of furniture, new carpeting, and new kitchen items when we got the property before your stay. Hoping for some additional upgrades in the future and will be sure to update the photos on our website if that happens - it is very important to us to be very honest in the advertising of our properties. Be sure to reach out to our friendly team of reservationists and we can work with you to find a different unit that is a bit more upgraded to your liking! We have a large inventory and hope to keep your business for future trips to Wrightsville. Take care!
From a partner site

8/10 Good

Cassi M.

Craft Lower Unit

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We enjoyed our stay, but we could definitely tell by the smell of the couch cushions that it's a pet-friendly place. Also the floors, while swept or vacuumed, could use a deep cleaning, as they left our feet black. Otherwise, we would stay there again. The whole place is spacious. The four of us didn't feel cramped at all, other than sharing one bathroom. Cute artwork on the walls, good light mostly, and a writer's nook should anyone take the notion. The covered porch is great for reading and meals as well.
Response from VrboOwner on 13 June 2022
Hi Cassie and thank you so much for your review! I am sorry the couch cushions had an offensive odor and thank you for bringing that to my attention. I will make note of it for our housekeeping department to take care of the right away, along with the floors. I am so glad that you enjoyed the spaciousness of the house and the porch! Craft is a charming rental space and we hope you will visit again soon and find the items you listed have been taken care of, and should you decide to acquire a pet in the future, they are very welcome at Craft.
From a partner site

2/10 Terrible

Mark B.

Absolutely horrible stay away

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was very unhappy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: I don’t even know where to begin. Just a horrible rental - like dirty dirty dirty couch, years of use ! Ugh. Horrible
Response from VrboOwner on 31 Aug 2022
Mark, thank you for your feedback. We take guest feedback very seriously, which is why the couch is currently being replaced. We apologize for any inconveniences you experienced and hope you'll give us another chance. We have multiple other lovely properties available and would love for you to consider staying with us again in future!
Verified

6/10 Okay

kristina L.

Liked: Communication, location, listing accuracy
Disliked: Cleanliness, check-in

Perfect location but needs Home improvements

Awesome location by the beach/ restaurants however - Needs an upgrade, noise above my head from other renters was disturbing, smell due to uncleanliness needs to be a a little modernize and more lighting. Door code and door knob was very difficult to handle .. ( reiterating) I believe that it would have been great for renting the entire house - also major upgrade would have been desired . Fresh paint , cracks could have been sealed and get rid of the extreme dust !! Electrical units for charging up laptops and phones the current was not strong enough .. the dead rat in the driveway..
Stayed 2 nights in May 2023
Response from VrboOwner on 9 June 2023
Kristina, thank you for the feedback. We will take your recommendations to the property owner and will address the cleaning concerns right away!
From a partner site

8/10 Good

RICKY W.

4 NIGHTS

Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: i took the property for what it was considering it was built in 1948. it is at a convenient location, but view is lacking everything. as for the furniture, could be a more dated, plus the couch had a cat urine smell. the amenities were far and few. i would have given the management a 5 star,but i was never sent the entry code,and after 2 calls to office stating that code would be sent, which i have yet to receive. it was almost 5pm till we got entrance. even with the issues, i would consider this property for another stay mainly due to convenience.
Stayed 4 nights in Oct 2022
Response from VrboOwner on 28 Oct 2022
Hi Ricky. Thank you for the feedback. I'm glad you enjoyed your visit and the fantastic location of this pet friendly home! I do apologize for the confusion with the Kaba lock code, which is emailed to guests ahead of time, so I am glad that was straightened out. We look forward to seeing you at the Craft house on your next visit!
From a partner site

2/10 Terrible

Melissa L.

Not the best house for what you have to pay

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: I am always excited to be at the ocean. The house was definitely not the nicest I have ever stayed. This was also the first time I have stayed at a pet friendly place. If this is what you get for almost $2000 for five days. It’s not worth it. We sat outside in the rusted out bottom chairs a lot. The smell was not good. I did not cook or make coffee in the kitchen. We did not sit on the couches at all. Will I rent from Bryant realty again??? No I will not! This was definitely not the cleaning company at fault.
Stayed 5 nights in Jun 2022
Response from VrboOwner on 25 July 2022
Hello Melissa and thank you for your feedback. I am glad you were happy being at the ocean and just a short walk away from the ocean and the sound with this rental. I am sorry you were not happy with the house and I will pass this information along to the property managers so they can inform the owner of these issues you experienced. We do hope that you will visit Wrightsville Beach again soon at any of the wonderful rentals that Bryant Real Estate can offer.
From a partner site

10/10 Excellent

Leslie E.

Perfect spot for pets!

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This place has a great location, a nice little front yard for pets, and the tile floors throughout made it so easy for our two senior dogs. We had trouble finding a place on the first floor (because beach, of course) that was also pet friendly and this place was a great find with a nice fenced in yard attached to a patio. Would definitely recommend for anyone looking for somewhere simple to bring kids without carting things up stairs, or to bring dogs for the same reason. Some things about the modified floorplan are "unique", but such is the reality (and the fun!) of any older home. It simply does the trick.One note: be careful when booking, the shower is quite small, so while it is a more accessible unit in terms of being first floor, the shower is not accessible/large enough to accommodate mobility aids or stools. If it were I, I would forgo the small closet in the east bedroom and expand the shower into that space to make the unit accessible, since it is first floor and all.
Response from VrboOwner on 10 May 2022
Leslie, thank you so much for your kind review from your stay at Craft! We are so excited to hear it was the perfect unit for your pets and family being on the first floor. There aren't many original Wrightsville cottages on the island anymore so if you are looking for that original cozy charm, this is a great option. The owner is renovating a bit this off season including new laminate flooring throughout the entire unit! We cannot wait to update the photos on the website once the work is complete and hope you will be back again soon to see it for yourself!
From a partner site

4/10 Poor

Whitney T.

Good location but very very smelly

Rating Details: The property manager was more than helpful. The vacation rental was very dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The property would be fine if the dog pee soaked couches and carpets were replaced. It was so smelly and when you sit on the couch it intensifies as it heats up. Also, mildewy smell from being a basement also pretty bad. The front yard was not mowed when we showed up and the yard is not fully enclosed in case anyone uses it for pets or kids. The gate lock on the pathway was missing. Other than that, great location a block from the ocean and from coffee shop and seafood a restaurant. It was quiet, lots of living space, small bathroom, and had most equipment that would be needed for the kitchen. I also found it frustrating that there was supposed to be starter dish soap but all that was provided was a dishwasher tab...but there is no dishwasher in the unit. Airbnbs typically provide more soaps and such.
Response from VrboOwner on 10 June 2022
Hi Whitney, we appreciate your review and feedback on the Craft rental and agree that it's a great location and one of the few rentals that allow pets. We have noted your observations about the couches and carpet smells, and we will pass that information along to the owner so we can correct that issue as soon as possible. Thank you again and we hope you will stay at a Bryant vacation rental again in the near future.
From a partner site

2/10 Terrible

Martha Carrington T.

Scammed

Rating Details: The property manager was adequately helpful. The vacation rental was very dirty. I was happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: I have rented a couple of times before with Bryant and there haven’t been any problems, so trust had been built. But this last experience is one I won’t forget. As I walked up to the entrance I noticed 18” grass in the small front yard and then a broken screen door with screens actually flapping. When I opened the front door, I was hit by the pungent smell of urine. Human? Animal? Probably both. My eyes watered as I walked around looking for what it could be. As I did that, my mind went to “I need a lawyer,”....and I don’t typically think that way. The unit was straight but would NOT say “clean.” I immediately called a family friend in the area and they came to my rescue and let me stay with them as I communicated with Bryant Real Estate about the situation. I asked for a 75% refund. I only got $700 back of the total ($2800). I feel completely scammed and have already warned others.
Response from VrboOwner on 31 Aug 2022
Martha, we appreciate you taking the time to give us your feedback. We apologize for any inconvenience you experienced upon arriving to the property. The screen door you mentioned has been repaired and the lawn is being taken care of as needed. We did have one of our hospitality supervisors stop by the unit after you visited our office. They sprayed air freshener, and left Damprid and an air freshener in the unit. We are currently replacing one of the couches as well. We're disheartened you feel as though you were treated wrongfully, as we work very hard to give our guests the best experiences possible. We will take your feedback and continue to improve our services. We wish you the best in your future vacations to Wrightsville Beach.
From a partner site

2/10 Terrible

Patrick M.

Not as advertised

Rating Details: The property manager was adequately helpful. The vacation rental was very dirty. I was more than happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Let’s start with the positives. The check in and getting to home was excellent and so was the location! However the home was in terrible condition. The entire home referencing the lower unit. Was in terrible condition! To begin the home is advertised as fenced in a 1 foot and half wall is not fenced. Also the lawn has not been mowed yet this year grass was over a foot tall. Notified Bryant realty that lawn needed to be mowed said that lawn was not their responsibility but the owners and said they would notify them. Also the home had severe mold issues as it could be smelled when entering and seen on the walls! Also the hvac filter had not been Changed in quite some time! The floors were dirty as you walked in your bare feet they would turn black. The home was advertised as pet friendly and fenced in! Also the was professionally cleaned and sanitized as you can imagine it was neither. I under stand there are different levels of quality in this industry but this should be embarrassing for the owner and realtor to rent a unit out in this condition. Also forgot to mention the roach infastation. Please keep in mind folks like us do t get but a couple weeks a year to vacation so renting and advertising a unit as such should be so. Wrightsville is a beautiful area and would love to return!
Response from VrboOwner on 6 July 2022
Patrick, we appreciate you giving us your feedback on this property and apologize it was not up to your standards. Our maintenance and hospitality departments have both been notified of the issues you've addressed and are doing what they can to correct them. All our units are professionally cleaned before every guests' stay, and the floors are all vacuumed and mopped before the cleaners departure. However, I will mention for them to pay extra attention to these floors and be sure there's no residue remaining after the clean. Again, we apologize for the experience you've had and the inconvenience it caused on your vacation. We will do our best to remedy as much as possible and hope you will return to enjoy Wrightsville Beach on your next vacation!
From a partner site

2/10 Terrible

Jessica A.

Worst Rental Experience ever

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was more than happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: When we first opened the door to the property, the smell of mold was overwhelming. We got into the house late, as we arrived from the West coast, so this was an unpleasant start to our vacation. I had to walk around the house opening all the windows to get the smell to lessen. The house is overall very run down. The couches smell like dirty dog (I did find out from a local who used to live there that this is one of the few properties that allows dogs, so the smell now makes sense). The house has ZERO cleaning supplies. No broom, no dishsoap, no sprays to wipe anything down, nothing. Only one of the rooms has a dresser and a closet (no hangers), the other two rooms have closets but no hangers. So where are we supposed to put our clothes if there are no hangers or dressers? We were visiting for a wedding, and we needed to iron most of our clothes. The house has no ironing board or iron and the management company wouldn't provide one when I called. I was told I needed to bring my own hangers, my own hair dryer, and evidently my own iron. The management company did find a hair dryer, which I had to drive to go pick up. That was the only thing that they helped with. The house is also infested with cockroaches. When we came in the next night from being out to dinner, when we turned the lights on, we have several roaches scatter, and we found one in my sons bed! At night, there are roaches all outside the walls, so I now know where they are coming from. If you open the closets, you will see old flooring that has been pulled up, and much to my husband's surprise, it has asbestos. When you first walk into the house, instead of using a regular carpet runner, they put down individual squares of carpet, then kind you use in an office. Little do they realize that the squares move, and several times we alomost fell because there is nothing holding them in place. The rugs are all filthy in the house. This was the worst rentals I've ever experienced.
Response from VrboOwner on 30 May 2022
Jessica, we are sorry you feel that way about the unit. We feel the photos that you viewed on our website before choosing to rent this property accurately depict the unit's condition and furnishings (especially since they were recently taken just two months ago). In fact, in the description it specifically states the unit is "economical and pet friendly ... 1940s style classic beach all the frills and unnecessary clutter"; and is priced budget friendly accordingly. It is also widely advertised that this property is a pet friendly unit. Per the contract you signed, no cleaning supplies are provided but we do provide our "starter pack" of items which can be found in the contract and on our website. There is a brand new broom, vacuum, swiffer and swiffer pads all in the laundry room - it is a door next to the kitchen that you must have missed. Coat hangers walk off so fast between renters so it is not a required item in our rentals - as stated on our website as well. We sent a housekeeper down right away when you called to refresh the clean unit to make you more comfortable. Next time before you book, be sure to actually review the photos and read the contract, as it sounds like that would have prevented all of your frustrations on this trip. We did not recieve any complaints of roaches, but had you reported we could have sent out pest control to do an additional spray. Wish you the best on your future rental endeavors.
From a partner site

4/10 Poor

Patricia H.

Close But No Cogar

Rating Details: The property manager was more than helpful. The vacation rental was clean. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The pictures look far better than the actual cottage. This property is in dire need of an update. The tile floor was cracked and covered with carpet remnants. The rooms were a good size and linens and towels were adequate.The lighting was atrocious, hard core florescent.The kitchen had a patchwork of pots. The toaster did not work but later I was told the GFI was tripped! I doubt this as the toaster oven fired up but only one element worked. We paid $200 extra for our dog which was not warranted.The yard had not been mowed the whole season.All in all I would give it 2/5.
Response from VrboOwner on 13 May 2022
Patricia, we are saddened to hear that Craft was not the right pick for your trip to the beach this time. The owner just had the flooring replaced with new laminate flooring this month (Dec 2021) and we cannot wait to share those updated photos with our guests! I will make note about your other concerns, especially those you expressed previously to see if the owner will update additional items. The kitchen pots/pans are replaced frequently and due to supply issues, when we place new ones they may not always be the same brand but they are still in good shape. The toaster was found to work on the checkout inspection, the GFI was tripped, and the toaster oven you said didn't work was not plugged in but worked right away once plugged in. The pet fee is absolutely warranted and goes toward the expense of maintaining a pet friendly home, such as regular carpet and upholstery cleaning, increased laundering, and wear and tear. Please know that if you ever have any cleanliness or maintenance issues during your stay, we ask that you report them so we have the opportunity to make it right. We hope you will give Craft another chance next time as it will have an exciting number of upgrades this off season. Take care!

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