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10/10 Excellent
John M.
24 Apr 2024
Ocean Club 4207
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Beautiful condo in Wild Dunes but was not the ideal start to our vacation. When we checked in there were no bath towels, dish towels, or toilet paper. We had to make an immediate run to the store that evening just to get toilet paper and paper towels. The condo was well supplied with dishes and glassware but only had one usable frying pan. There was also quite a bit of mold above the jacuzzi and an unusable stopped up sink in the master bathroom. I called to bring all this to the attention of Island Realty. They really did a great job of taking care of all of the issues. Towels were immediately delivered and the property manager, Whitney, personally delivered new stainless steel pots and pans to replace what was in the condo. She also had maintenance come out and take care of the stopped up sink and mold in the master bathroom. We are so thankful that Whitney and Jenny of Island Realty did such a great job getting the problem issues taken care of immediately and we subsequently enjoyed our vacation. I don't like to call and complain about anything but Island Realty needed to know the issues that we had so they can be aware of problems with housekeeping.