4/10 Poor
CASSANDRA C.
4 Sept 2025
Liked: Check-in, location, listing accuracy
Disliked: Communication
Wouldn’t stay again. WE HAD INFANTS STAYING! We arrived and there wasn’t enough parking (only fits 4) and the house fits 12-14 adults comfy so people had to pay 80 a week to park but had to move their cars at night to empty driveways. Only two towels per roomWe had two disabled people and checking in the elevator didn’t work or did but had ZERO instructions to work it. We contacted right away and they said they would send a handy man to check it but it would be in the morning. He said they don’t give anyone directors on anything (true) we had to have two of the males carry actual people up/down the stairs the first night and ALL of their luggage 3 flights of stairs. The water filter was 99 days over due, lights bulbs were out. We had no water no ice .. finally next day handy man comes (dale) who is literally the only reason we didn’t leave. He is the best ever and fixed what we needed him to. We weren’t alerted were the trash cans were,so trash was piling up and when I asked I would get a snobby text back (we will send this over to the manager) like ok? How about you just tell me where the trash goes. So finally the handy man (dale the man!) shows us where the trash can goes because apparently the property manager knows nothing about the house … now it gets bad because there were tiny black bugs (booklice or sand lice) EVERYWHERE on all of our water bottles on our beds everywhere in babies crib.ewThen my guests started COCKROACHES.idk not a very luxury property pig in makeup.
CASSANDRA C.
Stayed 6 nights in Aug 2025
