I'd like to start out by saying that the outdoor space at this house was amazing, and the main reason we rented it. The pool, the trees and the cabana made you feel like you were at a private resort. We loved having all the extra pool towels seperate from the bathroom towels. We also loved the separation of bedrooms with the 2 downstairs bedrooms being outside of the house (through the screened patio) for added privacy. The proximity to resteraunts, grocery, beach, etc was pretty convenient too.
We were, however, extremely disappointed with the details of the cleaniness of a few major things like the floors and dishes, and the bugs we were finding in our stuff for days after. The bathrooms and linens were probably the cleanest part of this house, and we didn't take issue with those at all. We didn't feel comfortable walking around barefoot or letting our 9 month old baby crawl around on the floors because they were black and gritty. We didn't tell tell the house manager while we were there because we didn't want to hassel with it knowing they'd probably just try and send someone over, like with the other reviews with the same complaint.
The instructions on the house requested that we use the dishwasher, but when we requested dishwashing detergent (because there was none), we were ignored and only offered the additional toilet paper we requested with it. It was a good thing there was at lease liquid dish soap, that someone else probably bought, so we just hand washed all of our dishes BEFORE AND AFTER because we didn't trust them to be clean....
The bugs were mostly in the master bedroom. They were little rolie polie type bugs that we found mostly in the bed and our daughters pack n play that was provided (without a linen, btw. It's a good thing I brought my own sheet just in case). We found more in our bags after we left, and our daughters DIAPER 2 days later.
Other much more minor things that were slightly annoying about the house: the lack of coffee mugs (but there were THREE coffee makers. Lol.), lack of counter or shelf space in the bathrooms (the master had the most, but had decorations we had to find a place to stash), lack of adequate hanging space to dry out swim towels and swim suits, and the yard needed tidying with the hose all over the lower backyard, broom and mop/buckets left out, a rusty outdoor side table that clearly needed to be thrown out, and landscaping materials that needed to be hidden behind the shed or something.