Spacious Cottage w/ Scenic Pond & Mountain Views

I’m sorry you had such an underwhelming experience at our home. I understand you were disappointed that we weren’t able to accommodate an early check in for your group needs. We do our best to accommodate early check-ins, but as mentioned in our listing, they are rare during peak season. Our housekeepers are extremely busy and have to keep a tight schedule so they can accommodate the need. However, in your case, we worked hard to allow a four hour early arrival into the attached suite while cleaning was underway in the main home. Unfortunately, our housekeeping team was not able to complete their work as planned when they were told by your group to leave early, which likely contributed to any issues you found with cleanliness. We take cleanliness very seriously and would have appreciated the opportunity to address any concerns during your stay had you reached out. The key to a successful and enjoyable stay in any vacation home is communication and mutual respect.