8/10 Good
RICK H.
29 Apr 2025
Liked: Check-in, communication, location, listing accuracy
New dryer didn’t work
New washer dryer combo didn’t work it took 5 hours to dry clothes.The patio was left covered with plastic and the rails were wrapped in plastic and taped. Our granddaughter 2 yrs old tripped and fell on the plastic within 1 hour of arriving. I called to report it and get someone to remove plastic and I was told that since it was 6 pm no maintenance personnel could help until next day, I ask if we could take up the plastic so we could use the patio and they said no that they would have to do it. So no use of patio until next day. This was left behind from the construction crew who did work on the building previous week. We felt that housekeeping should have inspected the unit and corrected this and the unit would have been ready to occupy.Floors in unit turned my granddaughters bare feet black on the bottom, maybe the floors are just being sweeped and not mopped.But with the above items we would stay again because it felt safe in the area.The exterior maintenance person was very helpful many times. He helped me up to the pool because I had to leave my electric chair parked underneath the building as there was no way to get to the pool , no handicap access.Thank you
RICK H.
Stayed 5 nights in Apr 2025
