Aqua Vista Retreat - 2 BDR in Spectacular Resort!

Thank you for your kind review! We're so glad you enjoyed the excellent location, easy access, and nearby beach amenities, and we’d be happy to host you again anytime.

Thank you for your review! We're glad the location worked well for your family. We’d love to host you again!

Thank you for your review! We’re glad you enjoyed your stay and hope to host you again soon.

Thank you for the kind words! We're so happy to hear your family enjoyed the resort and its location near the beach. We'd love to welcome you all back for another stay!

Thank you for your review! We're glad everything was in great condition and that you enjoyed the convenient location. We’d love to host you again!

Thank you for your review. We’re glad any issues were addressed quickly. We strive to ensure a smooth and comfortable stay for our guests. We’d love to host you again!

Thank you for your feedback. We appreciate you sharing what would make a stay more convenient. Regarding laundry, the building offers communal coin-operated washers and dryers for guest use, and while we don't advertise private in-unit laundry, we will certainly explore adding a private washer and dryer to the unit in the future. As for the elevators, we're sorry for the delays you experienced. You can always report any out-of-service elevators to us, and we'll do what we can to escalate them to the building management team, though the elevators are under their control rather than ours. We'd also note that even when all elevators are working, wait times tend to run longer during the busy summer months. We appreciate your comments and hope to host you again.

Thank you for your wonderful review! We’re so happy you enjoyed the location, amenities, and well-equipped kitchen. We also appreciate your kind words about our communication and quick resolution. Hope to host you again soon!

Thank you for choosing Aqua Vista Retreat for your stay. We are delighted to hear that you had a great experience and found the unit to be nice and convenient for families of all sizes. Your feedback is greatly appreciated, and we hope to welcome you back again in the future.

Thank you for the wonderful review! We're so happy to hear the condo was a great fit for your family and that you enjoyed your time in HHI. We'd love to host you again next year!

Thank you for the detailed review, and we're glad you enjoyed the location, the short walk to the beach, and the local spots nearby. We appreciate the kind words about the Beach Bear owners as well. We're sorry about the trouble with the door lock. Once we identified that it was a lock malfunction rather than a connection issue, we replaced the lock, and we apologize for the frustration of getting locked out before it was resolved. That's not the arrival and access experience we want for our guests. We also appreciate you flagging the late-night noise and the disturbance in the parking lot. While noise from others in the community is unfortunately outside of our control, guests are always welcome to report it to us, and we'll do everything we can to escalate it to someone who can address it. Thank you again for staying with us, and we hope to host you for a smoother visit next time.

We are delighted to hear that you enjoyed your weekend getaway at Aqua Vista Retreat and that you found our property beautiful with plenty of activities to keep you entertained. Our convenient beach shuttle is always available for guests' convenience. Thank you for your kind words and we look forward to welcoming you back for a longer stay in the future.

Thank you for the feedback, and we're glad to hear you found the resort clean, most of our staff friendly, and the unit clean and comfortable. We're sorry about the unpleasant interactions you mentioned. The individual you encountered does not work for us and was likely a member of the building management staff. If you're willing to reach out and describe him and the experience, we'd be glad to file a report with the building management so it can be properly addressed. Regarding bicycle parking, the areas under the building are managed by the complex as well, but we're happy to pass along your feedback about adding a convenient and secure place to store bikes. We've also taken note of the kitchen supplies and will look into adding larger pans and proper glassware so the unit is better equipped for cooking and everyday use. These small details make a difference, and we appreciate you flagging them. Thank you again for staying with us, and we hope to host you again.

Thank you for sharing your experience, Natalie, and we are happy to hear you enjoyed the outdoor pool! We do want to note that none of the concerns you mentioned, including the TV remote, the keyless entry, or the furniture angle, were brought to our attention during your stay. We always encourage guests to reach out to us in real time so we have the opportunity to make things right before checkout. Our team is available around the clock and would have been happy to address any of these right away, whether that meant troubleshooting the remote, checking the keyless entry battery, or finding other solutions to make your stay more comfortable. We are sorry to hear Cocos being closed was a surprise. We understand that can be disappointing, and we wish we had been able to give you a heads up ahead of your arrival. We hope you will consider staying with us again, and please do not hesitate to reach out to our team during your next visit if anything comes up. We are always here to help.

Thank you for your review! We're glad you enjoyed the peaceful location and unique wildlife experience. We appreciate your feedback on the gym, sauna, and master bath, and will share it with the team to help improve future stays.