I like to start with positive’s, the views are great and bathroom is nice. On the not so good side is the WiFi did not work the entire trip, the Spectrum cable also did not work. I contacted Matthew the owner, and he said his maintenance crew would come by in morning to fix it. I am told his housecleaning person came in next day, and it worked for her. My husband tried on his phone I tried on my phone and iPad, and we still got message network not available. I let Matthew know, and someone from the property management company he uses called and asked a bunch of questions and said they would send the same cleaning lady again tomorrow. I asked if she would come that night, as we had a reservation the next morning for a hike. They were not able to do this. I asked if I could speak with the owner Matthew and I sent several messages to Mathew via the VRBO app and he never responded. I thought VRBO was set up to communicate directly with the owner, but this was not the case for this rental. You might think, hey, you are in Hawaii, who needs WiFi and TV. We hiked, swam and explored from morning to early evening. It would have been nice in the evening to catch up with emails, the news, and maybe relax and watch a movie. We were not able to do any of this the entire trip. Matthew did not offer us any monetary consideration for the inconvenience, and instead just ignored our messages and requests to speak to him. This is my first negative experience I have had with a VRBO rental.