Haven on the Water P811-2

Thank you for your feedback! We’re glad you enjoyed the home. We’re sorry the City construction in front of the property affected your access to the beach during your stay. The construction temporarily restricted the usual path to the beach, which is unfortunately outside of our control, but other paths remained open. The good news is that the City’s work is expected to wrap up in about three weeks, and the unit's normal beach access will resume once it is complete. We appreciate your understanding and hope to welcome you back when the work is finished!

Thank you for sharing your review! We are so glad you enjoyed the great view, and we appreciate your patience while we addressed those couple of glitches. Ensuring our host team responds quickly whenever questions arise is always our top priority. It was a pleasure hosting you, and we hope to welcome you back anytime!

Thanks for the feedback! Happy to hear the bedroom sizes and the patio layout worked out well for your stay. We appreciate you mentioning the nearby beach access for future guests. Looking forward to your next visit!

Thanks for the kind words! We’re so glad the home lived up to the photos and provided plenty of space for your family. We try to be as helpful as possible, so it’s great to hear the communication made your stay even better. See you next time!

Thanks for the feedback! Happy to hear you had a great stay. Looking forward to hosting you again in the future.

Thanks for the feedback. It's great to hear the bedroom and bath layout worked well for your family—we know how much that matters for a smooth trip. We try to stay on top of any service requests quickly so you can just enjoy the view. Hope to see you again.

Thank you for your review! We’re so glad to hear that you and your family enjoyed your stay and that the view and overall experience were wonderful. We’re very sorry to hear about the disturbance from the guests in the unit above. Unfortunately, we were not made aware of the noise during the evening it occurred and only learned about it the following day. Once we were informed, we immediately reached out to the guests directly and made it clear that the noise level was not acceptable. We’re glad to confirm that things were much quieter and more enjoyable for the remainder of your stay. Thank you again for staying with us, and we’re happy to hear that aside from that incident, you and your family had a great visit. We hope to host you again in the future!

Thank you for your kind words! We’re happy to hear you enjoyed the ocean view, found the unit clean, and appreciated the well-equipped kitchen. We’re also glad the ice machine was a helpful touch during your stay. We appreciate you taking the time to share your experience and hope to have the opportunity to host you again in the future.

Thank you for sharing your feedback. We’re sorry the fly issue impacted your enjoyment of the home. San Diego County has been experiencing a widespread fruit fly infestation, which has unfortunately affected many areas throughout the region and is not specific to this property. We understand how frustrating this was during your stay, particularly when trying to enjoy the ocean breeze with the doors open. We also appreciate your feedback regarding the beach area. The amount of visible sand along the shoreline naturally varies with the tide, so the beach can look quite different depending on when you visit. We’re sorry the property and location did not meet your expectations, but we appreciate you taking the time to share your experience.

Thank you for taking the time to provide such detailed feedback. We’re glad the home comfortably accommodated your group of 10, that you found the kitchen well-appointed, and that everyone enjoyed the beautiful view and convenient proximity to the beach. We sincerely apologize for the cleanliness concerns and especially for the flies and other issues you encountered during your stay. The fly activity was particularly challenging, as San Diego County was experiencing a significant fruit fly response at the time, including the release of sterile Mexican fruit flies by California officials as part of the effort to address the infestation. While this was outside of our control, we understand how disruptive it was to your stay and are sorry it prevented you from enjoying the patio doors and ocean breeze. We’re also sorry about the propane running out while you were cooking. We would have been happy to replace the propane during your stay had we known, and we always encourage guests to contact us in real time so our team has the opportunity to address issues as they arise. We appreciate your feedback and will continue working with our teams and pest-control providers to minimize these issues. Thank you again for staying with us.

We appreciate your 5-star review, Christina! It is nice to know you notice and appreciate everything we do to ensure you have an amazing trip! We hope to see you again soon! The Team at Beachfront Only

Thank you for your fantastic review, Sheryl! We are so happy to hear you enjoyed the amazing views and all of the amenities this Beachfront home has to offer! We appreciate your feedback and look forward to having you come back soon! ~The Team at Beachfront Only

Thank you for your fantastic review Jennifer! We are so happy to hear you enjoyed the amazing views, and all of the amenities the beachfront home has to offer! We look forward to having you come back soon! – Sincerely, The Beach Front Only Team

We love your 5 star review Tammy, and we can’t wait to see you again soon! -The Team at Beachfront Only

Thank you for taking the time to share your feedback Hollis. We’re sorry to hear that parts of your stay did not meet expectations, though we do appreciate you mentioning the ocean view and walkable location. Regarding the information requested prior to check-in, the cities where we operate vacation rentals have strict regulations for short-term rentals. As part of those requirements, we are required to collect the names and ages of all guests staying in the home. The form also includes a field for occupation, but that portion is completely optional and is not required for booking or check-in. We’re also sorry to hear about the maintenance concerns you mentioned. Issues such as a gate not latching properly, dripping faucets, or the fire pit not lighting are items our team would have been happy to address during your stay had we been made aware in real time. Our maintenance team is available to assist with concerns like these so guests can enjoy the property as intended. We will also be reviewing the items you noted with our team to ensure everything is properly inspected and addressed. Thank you again for your feedback, and we wish you the best in your future travels.

Thank you so much for your great review! We are so happy to hear you enjoyed your stay in our beachfront property. You were wonderful guests and took great care of the house. We would love to welcome you and your family back again soon. Sincerely, The Beach Front Only Team

Dear Ashley, thank you so much for the amazing review! It was our pleasure having you stay at our beachfront property. We felt honored that you chose our home and we are so happy that it accommodated your group so well. Thank you for review and we hope to see you all again soon. Sincerely, The Beachfront Only Team

Thank you for the amazing review, Shelly! We are so happy to hear that you enjoyed your stay and that our service team was so accommodating to your situation. Thank you so much for your review and we hope to see you all again soon. The Team at Beachfront Only

Thank you for the amazing review, Edward! We are so happy to hear that you enjoyed your stay and that our service team was so accommodating to your situation. It was a pleasure having you as our guests. Thank you so much for your review and we hope to see you all again soon. The Team at Beachfront Only

Thank you for the 5 star review Elaine! We are so happy that you had such a great time at our beachfront property and are honored that you have been back to stay with us again! Enjoy the year and we'll see you again soon! Sincerely, The Beach Front Only Team

Thank you so much for your review! We are so happy to hear you enjoyed your stay in our beachfront property. You were wonderful guests and took great care of the house. We are so glad that we are able to address any issues right when they happen to make your experience the best it can possibly be. We value your feedback and look forward to welcoming you back again soon. Sincerely, The Beach Front Only Team

Thank you for your detailed feedback. We’re glad you enjoyed the beautiful location and that, overall, you had a great stay, but we truly appreciate you bringing these concerns to our attention. We’re very sorry about the vibrating noise you experienced. That certainly would make it difficult to sleep, and we understand how frustrating that must have been. We will have our team investigate what could have been running upstairs so it can be addressed. Regarding the garage, we do want to clarify that it is shared with the unit above. When the housekeepers are cleaning the unit above, they do need to utilize that unit’s parking spaces in the garage. That said, we apologize for any inconvenience caused, and we will review procedures with our team to ensure the garage is managed respectfully and securely during cleaning. We also appreciate your suggestions about the outdoor shower temperature and the spa access — we’ll look into improving the water temperature and adding something like astroturf to make that area more comfortable. Lastly, thank you for flagging the incorrect phone number inside the home. That is being corrected immediately, and we’re sorry for any confusion it caused. We value your feedback and are glad that despite these issues, you were able to enjoy your stay. We hope to provide a smoother experience for you in the future.

Katie, thank you for choosing Beachfront Only and taking the time to leave very valuable comments. Please know all guests feedback is taken very seriously and we make improvements based on feedback such as yours. We hope we have the opportunity to host you again, so you can see the improvements made to the property. ~ Jovan