Condo, disc golf, kayaks, ATV, wildlife, hiking, beach, pet friendly

Oh boy. One at a time. Not true. The road is maintained by San Juan County but it's a D road and so they don't visit it often and it's a couple hour drive for them. I say normally you won't need 4 wheel drive but you will need six or so inches of ground clearance. I make no other portrayal. There are hundreds if not thousands of reviews regarding the road. The road changes all the time depending on weather and traffic. Out of hundreds of people a year that stay here I get usually between 10 to 15 that don't make it. I sent the same directions I've sent the thousands of vehicles before her. I had seven Subaru Outbacks in the parking lot one day the same vehicle they had. The cooler works fine. I turned it on for them, showed them how to turn it on, and gave them two walkie talkies and told them to call me if they had any issues. I always have a walkie on. Somebody, not me, hit the switch turning the water off to the cooler. All it did was blow outside air in. Had they called I could have showed them how to turn it back on. They didn't. I worked in that house the next day and the air was on all day and felt good. Two more reviews since then and nobody had an air problem. They said the windows in both bedrooms were inoperable. I opened the master bedroom window the next day and the other bedroom doesn't have a window so that would probably explain why it doesn't work. The water tap is from the Colorado River. I pump it into a pond, let is sit for three or four days, chlorine it and send it through some filters in the very house they were staying in. However I told them just in case to use the drinking water I hauled in from Moab so when they say they don't know where it came from that's not true. I told them I hauled it in from Moab who by the way also gets it's water from the Colorado. I also left two more containers outside that they could pour in their drinking coolers should they run out. It's the desert as they said. I'm not surprised they were dusty. I never refused to give them a refund. I've always given full refunds and even emailed people to ask VRBO for a refund so I can grant it. I couldn't figure out what they were talking about but I see two emails from VRBO saying they were getting a small refund, and then a larger one, and in both cases VRBO signed them with my name but I had nothing to do with it. I always give full refunds even if VRBO says they don't do full refunds. In fairness I can see how they might have thought that.