Owner was quick to respond to every message we sent from the time we booked through our stay. This place was perfect for our group of 4 visiting Venice prior to leaving on a cruise from Ravenna. Location made it easy to arrive and depart without dragging luggage over bridges! Apartment is well equipped and clean. Nicoletta greeted us upon arrival and took the time to show us the apartment, gave us a map of Venice and provided tips of the best places to see, shop and eat. We will definitely rent this place again when we return to Venice!!