Worst Rental ExperienceUpon entering the unit, we immediately noticed a strong smell of smoke or ashes. The carpet near the dining area was extremely dirty, with various stains throughout the unit, including the bedrooms. We were told that the lock on the door from the main bedroom to the second-floor balcony was broken but should not be a concern as the balcony was “screened in.” However, there were no screens, creating both a safety issue and an unusable space during mosquito season. The balcony ceiling fan was missing 2 of its 5 blades and wobbled dangerously. Lastly the sheets on one of the single beds had a disturbing red / brown stain. We promptly sent photos to the host and VRBO requesting a full refund, but the request was denied. The host later in the evening offered another property, but it had only one bedroom for our group of two couples and was outside the area where we needed to stay, so it was not a suitable alternative. After securing other accommodations, we left first thing in the morning and advised the host accordingly. Despite repeated requests, the host eventually offered only a partial refund after deducting VRBO fees, the cost of our one-night stay, and a cleaning fee for the night we spent there (unbelievable!) We believe a full refund is warranted. I do not know who manages the property, but I strongly recommend an in-person inspection. The unit has potential, which makes the condition we encountered unfortunate.