Palm Cay, Bahamas is an exclusive gated community with white sand beach
- english, french, italian
We are a Swiss-Italian family with four grown up kids living in the Bahamas. We have previously be living in Swiss, Italy, France, Germany, Australia and USA
Joseph purchased this Townhouse in 2014
Why Joseph chose Palm Cay
We decided to put this brand new property on the vacation rental market because of its unique position and easy access to amenities and amusements while staying in a gated and secured community.
What makes this Townhouse unique
The views are gorgeous, you open the door and you are on a beautiful beach with crystalline water. Just a 3 miles to Paradise Island and Atlantis and 4 miles to downtown Nassau.
Check-in: 4:00 pm
Check-out: 10:00 am
Minimum age of primary renter:18
Non Smoking Policy, in the house and in the porch. If you will be smoking during your stay, a 300USD will be applied to you damage deposit
100% refund if cancelled at least 60 days before arrival date. 50% refund if cancelled at least 30 days before arrival date.
Joseph's unit at Palm Cay was the perfect spot for our vacation! We were a family of 6 (all adults) and there was more than enough room for all of us. The unit itself was very clean and provided everything you would need to relax at the beach. There were plenty of linens, dishes, cookware and utensils. The only thing we needed to provide were personal items (bath products, toilet paper, paper towels, etc.). There was even a charcoal grill for our use. The entire back wall of the unit is a sliding glass door that looks out to the private beach and the ocean which is literally steps from the door! The master bedroom has a balcony that overlooks the beach and ocean with spectacular sunrises every morning! The beach is pristine and very quiet - even though most of the units were occupied. We snorkeled several times and saw lots of fish along the breakwater walls. When we wanted to venture to other parts of the island, we used Colette since she was recommended by Joseph. She was wonderful and gave us some great ideas for the best Bahamian cooking in Nassau! It was like having our own personal tour guide. By the time we left, I felt that we had made a friend for life with Colette! I honestly can't say enough how much we enjoyed our stay and will definitely go back as soon as we are able to!! Again, it was absolute paradise!
5+ Stars for the location and view, but not for the interior
We booked this place only about one month in advance of the holidays, and were fortunate to find a beachfront location. This location is truly fantastic! Photos showing just a few steps out to the sand and water are accurate. The Palm Cay development is wonderful- turquoise water, soft sand, friendly staff, safe. I would absolutely return to Palm Cay. However, I am unlikely to rent this particular condo again unless the interior is improved. The bones of this place are good, and it's clean. It's spacious. Having 3 ensuite bathrooms plus a first floor half bath is great. I agree with previous reviews saying that the furniture and decor are in great need of improvement. Couches are uncomfortable and low quality, as is the rest of the living area furniture, except perhaps the dining table. Lamps and lighting throughout are scarce, so that you mostly have overhead lighting only. Honestly have never been in bathrooms with granite countertops but no lights over the mirrors-the only light comes from a small overhead fixture! Really odd. Master bedroom is spartan but ok, but the other bedrooms are lacking nightstands and some lamps. Literally nothing on the bedroom walls, no decor whatsoever. Random small canvas prints scattered on the living area walls.
I'm hopeful that the new management team will be able to make improvements.They are energetic, very responsive, but had only just started with this rental unit. Wishing them luck! Some basic kitchen improvements needed for example-baking sheets, sharp knives, steak knives, scissors, more glasses, and anchoring the dishwasher. A third floor electrical problem was not resolved during our stay- many of the outlets were nonfunctional.The hard plastic beach loungers need pads to be at all comfortable. The charcoal grill is small and must be moved from an awkward storage area for use. The towels are ancient, almost all are well past due for replacement. I could go on, but you get the idea.
The owner says they're keeping the price low, but it's a false economy. Why spend money only to be uncomfortable and unable to fully relax when inside your vacation rental? People renting units near us had paid similar or just slightly more, and some of their gorgeous condos included the price of membership in the Palm Cay pool club (was $250 extra for the week for us - has a nice bar and food service and comfy loungers around pool and on beach). Next time I’ll check for neighboring rentals instead.
Dear Lois, thanks a lot for taking the time for writing on our stunning property on the beach.
Unfortunately, most of your review is a fake, but I understand you. First of all you paid half of the price that any other unit on the beach and not a nominal difference. The membership fee you mentioned is only for the cabanas, bars and restaurant are opent to everyone!
Towels, bed linens, plates, baking equipment, knives and so on are in large quantities and just one month old at the time you visited us.
Any other of your statements is fake, if the couch was not confortabile to you?what can we do?
If the new brand beds and lightings are not of your style
What can we do?
Nevertheless I am grateful you spent an execellent vacation with us and as you told us was one of your best.
Oopppss, I forget to remember you that, as you Know, someone of your group generated an electric break down by letting water on one plug in the third floor, of course you said was none in your group.... and I didn’t ask you to repay the very costing electrical repairs.
I would anyhow consider your review. All the best and be grateful
Fabulous View, Underwhelming Amenties
Just let me state right at the beginning, that we traveled with friends of ours and spent 4 hours in their condo before being able to enter ours. Because we had this 1st impression, we were excited to see our unit. WOW, how disappointed we were. The view itself was great, same as we saw in our friends unit- but the accommodations, let’s just say sparse. The furnishings seems to be of a garage sale quality. My kids didn’t want to sit on the furniture in the great room, which was slightly dingy and sticky from what I would guess, sweat and sunscreen. Then, in the kitchen, again , a very lackluster array of utensils and supplies. Especially, the dirty sauté pans (appeared to be dried eggs) or the sheet pan left in the oven with crumbs from some previous renter - as my kids said - gross. Then upstairs - lets just say, I had more and better furniture and beds in college. The mattresses were just ok, however, the bed frames were loose and noisy- so, every time you turn, you and your partner were awakened. And finally, the most frustrating part of the visit was the lack of refinement with the bathrooms. There were no towels or washcloths assigned to each bath. We had to search for the towels and found them spread throughout the closets and laundry basket. This was the epitome of garage sale items, all mismatched and of very poor quality and condition. We also found used small bars of soap in 2 bathrooms, no dish soap for handwashing dishes and had to ask the property manager to come back and put toilet paper in the 3 of the bathrooms. ( Which, he went into a locked room to retrieve and didn’t leave any extra in case we ran out.)
We did enjoy our time in The Bahamas because we spent 90% of our time in our freinds condo or out enjoying the sights. We write this review with the hopes of adding constructive suggestions to the owner. He was very responsive to our messages. But, when someone spends a couple thousand dollars and takes his family on fall break to a resort area, you expect some semblance of ‘resort’. Matching towels, pre-positioned in the bathrooms - at least some soap dispensers for handwashing and dishes and utensils that make you feel like you’re vacationing at a resort, in a resort - not visiting your families 1 room cabin.
I really appreciate your comments, indeed some of the comments are definitely true, others are definitely false. So I go one by one:
- chicken is 4Pm, and you arrived 4 hours before the checkin time and I was advised by you only at 4Pm that you were already there. After a long trip to get to the house, I definitely understand that you had the feelings that your vacation was going to be wrong, which is not the case. You never complained during your stay!
-I had a change of property manager who without my authorization changed my housekeeper, and indeed the house was clean, but that housekeeper was not prepared to prepare the house for a vacation rentals.
- The new manager did not fix the beds, as we do very often.
- Because of this situation, You got an extremely low rate to be at my house, 2000USD per 6 days for 4 people, including cleaning, fees, taxes and so on, for a new beach house in an exclusive resort in the Bahamas. Your friend beach house you mention in the review, paid 5000USD. Indeed, whatever price you pay a guest deserves the best. But things have to be realistically explained.
- You mention "garage sale" it is over offensive and bad placed. All the furniture is brand new and maybe not of the best quality, but that affirmation is out of the scope.
-It is written into the booking system that for that price toilet paper and soap are not included. I advised you about that. So to complain afterwards is not correct. However the manager free of charge provided you with soap and toilet paper.
Just to be clear, you have to realize that for letting that very low price to you at the end of the day, the profits are very low, you enjoyed a gorgeous vacation, broke two sun chairs, stole a electric cable, broke a water pipe into the master bathroom smoke in the house and still complain? And I did not ask you for forfeiting your deposit. AND YOU COMPLAIN?
We had an absolutely wonderful stay at Palm Cay! The condo was clean and spacious and the kitchen was completely equipped with everything we needed! Clara greeted us upon arrival and was very hospitable our whole stay! We stayed with three kids under the age of four and we couldn’t believe how kid friendly Palm Cay was! The condo is just steps from the ocean and the pool! We were able to still enjoy the ocean and beach while one or two kids napped! We especially loved how calm and shallow much of the oceanfront was. The kids loved the playground that was a short walk away and the food at the restaurant was fantastic! The only negative was we didn’t stay long enough! We will certainly be back!
Luxury beach house and great welcome
Often when we rent a house, at the end it is not what we expected. The beach is just gorgeous and just a few feet away from the porch.......clean with crystalline water.
This beach house is over the top of any other beach property. Joseph and his staff are welcoming, they always have solutions and ready to support our stay.
Moreover, the price is very good if compared with other Bahamas beach houses or even the other units at Palm Cay.
The place is clean and everything works perfectly.
Finally, Joseph is upgrading the beach house every day but keeping the very low price for the vacation rental.
We will definitely come back again.
Stunning beach front unit
This stunnng beach front unit is perfect for a larger group. The 4 beds, 3 1/2 baths ensure everyone has the space you need. Being able to walk out of the patio door to the beach was amazing. Staying in Palm Cay was so very convenient. We were able to book a boat tour and rent a kayak and paddle board. The food at the clubhouse was delicious, and the service was spectacular.
Atlantis on Paradise Island is about 3 miles away,
Bahamar is about 7 miles away