The house was beautiful, along with the property. I had to give it a 1 stare review because our deposit was kept. The owner stated that the house was a not cleaned after we left and there were a lot of fly in the house.
1. The house is in a rule area, and a horse farm- there are going to be flys on the property, and I don't know how to keep them from getting inside the house?
2. We pay a cleaning fee (it is part of the rental fee), so we vacuumed and cleaned the kitchen before we left, but no, we did not deep clean- isn't that part of the cleaning fee?
3. She mentioned that she usually has a company that comes out and cleans the house, but this time it was her doing it- that means that she never really sees what the house looks like after someones stays correct?
4. Towels are supposed to be washed before you leave- there was only 1 laundry pack provided to wash towels. We had to go out and buy our own laundry detergent (which we left there for future use). We did as many loads as we could (which was state in the cleaning directions to clean as many towels as possible). They rest of the dirty towels we collected and left in the laundry room- apparently this was not to her satisfaction.
5. There were ants in one of the rooms (the room that my husband and 2 babies stayed in). They were in our beds, our diaper bag, and suitcases. We were not going to complain about this because we understand it is rule and you will have bugs. But, since the owner was difficult to deal with, I will complain about this issue.