My family and I were extremely disappointed with the experience with the owners as well as with the issues with the home. We spent the first few days’ dealing with an ant infestation in the kitchen and cleaning the kitchen. The owners were rude when responding to our concerns. Owner's response to complaint about ant infestation in the kitchen upon receiving a video of the dishwasher which was overrun by ants. OWNER: What will make you happy and not leave a bad review? This was truly an anomaly and like I said, you are in wilderness and ants happen sometimes. Plus, you have refused a cleaner and have now only inconvenienced yourself. three of our 4 full days were spent, cleaning the kitchen, dealing with ants while cooking, had a handy man stop by to fix a plumbing issue - which was not resolved; we had an exterminator come in - and yet were asked if we wanted to have someone come in and really clean, which at that point we refused, because that would have taken another day from our short trip. All in all, we were exhausted by Thursday, and were informed by the owners that “they were sorry the cleaning did not meet our “high standards”. Is it unreasonable to expect to arrive at a vacation home – that is clean and not infested by ants or has faulty facilities. We were unable to enjoy a peaceful vacation - spending quality time with our family, which is the most dissappointing as we can not get that time back.