Beautiful Oceanview Condo
Karen and Tom Merchant
About Karen and Tom Merchant
We have loved Kauai ever since our honeymoon trip years ago and have made many trips to the island. We are so excited to share this condo and Kauai with others.
Karen and Tom Merchant purchased this Condo in 2015
Check-in: 3:00 pm
Check-out: 10:00 am
100% refund if cancelled at least 30 days before arrival date. 50% refund if cancelled at least 14 days before arrival date.
Loved the Sunrise Views and Location
We really enjoyed our stay, and I would absolutely stay here again! For us, the location was the best part. We loved being right on the water and the sunrise views were amazing. It was also really convenient to the airport and nearly equidistant between the North Shore and Western parts of the island. The only slight negative for us was the AC didn't quite get the Master bedroom as cool as we like it. However, that did not outweigh all the other amenities. The kitchen was well stocked. There was plenty of beach gear. Also plenty of towels in bathroom. In addition, check-in was seamless. Overall, I would recommenced this location.
Mahalo for your nice review! We are glad that you enjoyed your stay and hope you can return to Kauai in the near future.
Karen and Tom
We loved the stay the room was everything we wanted we will be back again
Dirty, noisy, and uncomfortable. Very disappointed.
The walls, baseboards, living room rug, and couch/chairs could use a deep cleaning. The furniture and rug had stains/dirt all over them. The bathroom rug was dirty. There were crumbs all over the bar seats. The dishes were ALL dirty (there was dried on food on almost every single cup, plate, pot, silverware, etc. and I had to hand wash everything before using them). The rice cooker is very basic. The hide-a-bed is extremely uncomfortable and very squeaky and should be replaced with a real bed. The 3 sliding doors that separate the bonus room from the living room stick after the first door slides out and the others only move with a lot of force. The pillows are saggy and old and some of them had huge orange stains. The main bed was extremely stiff and uncomfortable. The windows in the main bedroom and bathroom are jalousie style and are right outside of the walkway. You can hear a lot of noise outside since the windows don't block any sound. There was a rooster that would sleep on the fence right outside every night and woke us up between 4-5 am every day. The upstairs neighbors would let their front door slam and literally stomped when they walked. Their kids would jump up and down and they would slide furniture around. People constantly parked in the reserved spots late at night. Our parking spot was taken 2/5 nights we were there. The tv and/or remote would not properly load Netflix, so we weren't able to watch anything. The bedroom closets don't have dressers/shelves to put clothes away. The beach right out front had numerous tiny bluebottle jellyfish and my daughter got stung by one in the few feet of water on the beach. This was the only beach we saw them on. The few positives were - good location, ripe bananas on trees right outside, lots of snorkel gear, beach chairs, 2 boogie boards, lots of laundry soap, and the kitchen was very well stocked with all the utensils and cooking gear you would need. The ocean view is nice and the pools were alright. I wish I had checked other review sites before booking this unit since this had a huge negative impact on our whole vacation. I stayed here because of the glowing reviews and no noise complaints and was highly disappointed when I discovered there were so many negatives here.
We are sorry to hear that you were disappointed in your stay. We have only heard positive comments before regarding the condo cleanliness, but will certainly discuss with our cleaners and on-island manager to ensure that the unit is always clean for new guests. Our guests tend to spend lots of time in the sand and red dirt of Kauai so some stains and wear and tear can be expected and we do schedule regular deep cleaning of the unit. We also routinely replace items in the condo as needed. Previous guests and guests staying after you had no issues with Netflix and we have a couple pages of instructions for the TV system in the condo binder. We are also happy to take any calls from guests regarding issues they are having during their stay. We are very up front about the second bedroom having a pull-out sofa and sounds like you would have been more comfortable if you had rented a unit with a full second bedroom. Yes, the windows are jalousie style, these are quite common in Hawaii and allow for nice breezes while keeping rain out.
Sorry to hear that your daughter was stung by jellyfish, this happened to me recently as well (at another beach) and so I know it is painful. These jellyfish are on many of the Hawaiian beaches and I recently learned that they come close to the shore about 6-8 days after a full moon and hang around for a few days. The wild Kauai roosters are everywhere on the island, although if one is staying at the more exclusive (and very expensive) resorts, they do have lots of staff that keep the roosters and chickens away. Again, we try to provide an affordable and comfortable unit that is family friendly.
We are also frustrated with the parking issue as we paid for a convenient reserved spot near the elevator. Unfortunately sometimes others are either inconsiderate and take our space, or other guests may be confused and park in the wrong spot. In my introduction email I provide a contact number for the complex security person to call if someone is in our reserved spot and that number is also posted in the condo. They will try and contact the car owner and straighten out the situation.
I hope you can return to Hawaii in the future and have a more enjoyable stay.
A fabulous bargain in a great location!
We've stayed in a variety of cottages and condos around Kauai and this condo is now one of our very favorites. The listing described the property to a tee and the location was so convenient for exploring around the island and enjoying the shopping and dining options in Kapa'a. We finally got to eat at Java Kai, Oasis on the Beach (right next door!) and Nom Kauai, and returned to our old favorite, Kauai Juice Co. Kapa'a Art Night was so much fun, too.
The condo gets great cross-breezes so we never turned on the A/C, but the only negative to our open jalousie windows was hearing the sprinklers turn on at exactly 3:20 am every day.
Thank you for sharing your comfortable condo with us!
Aloha, we are happy to hear that our condo made it to your favorite list! Kapaa does have a great variety of places to eat and the Kapaa Art night on the first Saturday of the month is always fun. Hope you can return soon.
Karen and Tom
June in Kauai
We loved our stay here at the end of June. The location and setting were perfect for our vacation with a toddler. Easy access to the pool and convenient to beaches and attractions. The condo was just as described, and it was a welcome relief to have AC during a very hot and humid stretch. We will definitely be back!
Mahalo for the nice review, we are happy to hear that you enjoyed your stay!
Karen and Tom
This was our first time in Hawaii and we definitely picked the right place to stay. It was super clean and very comfortable with the best view from the lanai. The place has everything you need plus all the beach things you would want. The location is great with stores near by.
Aloha- We are so happy to hear that you enjoyed our condo for your first trip to Hawaii.Hope that you can come back to visit these beautiful islands!
Karen and Tom