4/10 Poor
Laura R.
20 Mar 2024
Liked: Check-in, communication, location
Disliked: Cleanliness, listing accuracy
Disappointing
We have stayed at TRG before and it’s a great location in a lovely block. We knew the apartment was going to be dated but unfortunately it needs more than a lick of paint. Bed leg broken and bed held up by a pile of books! Towels and blankets needed washing as the linen cupboard smelt old, musty and unclean. Loungers on the balcony were cracked with no cushions so extremely uncomfortable. Historic leak from bathroom so the ceiling in the kitchen was falling down and had mould growth in it. When I complained to the owner he responded quickly and refunded some money but said he was surprised as the previous occupants had given good feedback!! This turned out to be a lie as the couple next door had said they had complained too and received money back.
It’s such a shame, as if the apartment was brought up to the same standard as the others the owner could actually charge more and stop having to give out refunds. TRG is lovely, just not this apartment.
Laura R.
Stayed 7 nights in Mar 2024
