6/10 Okay
Brian L.
30 Apr 2025
Liked: Location
Disliked: Cleanliness, check-in, communication
With some tweaks, it could be a nice rental...
Unfortunately, I have to rate this condo below average. While a bit dated, the unit itself could be ok but is lacking a caretaker who actually cares for the property.There were no basic essentials a guest would expect to be supplied in a vacation rental. There were no cleaning supplies, no hand soap, no sponge, no cooking trays for the oven, no garbage bags, no mop, no vacuum, no tissues, no batteries for remote, no light bulbs to change the ones that were out. There were not enough towels for a family of 4. The shower head in master bath was cheap & little pressure but it did have mold on it. The couch was stained and needed steam cleaning. With some care (like better mattresses and condo essentials) it could be fine. The owner uses Jessica Borraccino from Caldwell Banker to manage her property. She gets a 0 star rating. She will ignore your calls and texts. Not a great trait for a vacation rental manager. Notes: Check-in is a mess. It is off-site at a office which prides itself in keeping its doors locked and not answering. Condo says 3pm check-in. Agent says 4pm and ignores calls/texts/door knocks. / We asked for more towels, cleaning supplies & cooking sheets. It took 5 hrs to get answer & another 24 hrs to get 3 towels dropped off & nothing else. / The condo had a funky smell (musty) & was only surface clean. We all had black feet from the floor & had no cleaning supplies / Notes about not turning the AC below 72 or else.
Brian L.
Stayed 7 nights in Apr 2025
