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2/10 Terrible
Lara
12 Sept 2022
Would not book again!!!!
We were very disappointed in the condition of the villa. It was not to a standard that we would have expected given how much we paid. The shower curtains were dirty, the tap in the toilet didn’t work, limited provisions when you arrived like matches to light the hob. We were burgled in the villa on our last night. We had limited support after that horrific experience and have not received anything since we returned home over 5 weeks ago.
The customer service I’ve received since leaving after sending an email with our issues has been disgraceful, I’ve either been ignored or when I’ve finally received an answer it was to only offer me 5% off my next booking!!!!!! I would never book this villa again nor would I ever use this company again! AVOID!!!!!
I’ve emailed and informed you of what needed to be rectified!