💙PUERTA AL MAR💙 DOWNTON-ON THE BEACH-DIRECT OCEAN VIEWS-POOL/WALK EVERYWHARE

Thank you so much for your wonderful 5-star review and your kind words! It was truly a pleasure having you as our guests at Puerta Al Mar. We are delighted that you enjoyed our beautiful beachfront location and the convenience of having wonderful restaurants, shopping, and the famous Malecón just a short stroll away. We also sincerely appreciate your understanding regarding the unexpected power interruption. We always strive to address any issues as quickly as possible so our guests can relax and fully enjoy their vacation. Knowing that you would recommend our condo and are already considering returning next year is the greatest compliment we could receive! We would be absolutely delighted to welcome you back for another memorable stay in beautiful Puerto Vallarta. Warmest regards, Paulette

hank you so much for your kind words! We’re delighted to hear that you enjoyed the amazing views, the cleanliness of the condo, and the convenient location close to everything. It truly means a lot to us that you would highly recommend your stay. We would love to welcome you back to Puerto Vallarta anytime!

Thank you so much for your kind words! We’re thrilled to hear you enjoyed the location and the pool — two of our favorite features as well. We hope to welcome you back for another relaxing stay soon!

Thank you for sharing your experience! We’re so glad you enjoyed the location — having great restaurants, shops, and the supermarket nearby really makes things convenient. It’s wonderful to hear that you appreciated the beach right in front of the condo, along with the beach accessories we provide to make your stay more comfortable. And yes, those sunsets are truly special from here! We hope to have the pleasure of welcoming you back again soon.

❤️💯 - Thank you SO much for staying with us, we are happy you enjoyed your time in Amazing Puerto Vallarta!! ~/ Paulette

Thank you so much for your wonderful review! We’re thrilled to hear that your check-in and check-out process was seamless and that you were able to enjoy your favorite beach right here at Puerta al Mar. We’re also glad our location worked out perfectly for your annual visit to Playa Camarones. The team truly appreciates your kind words and recommendation — it means a lot to us. We hope to welcome you back again next year!

It sounds like you had a fantastic stay with a perfect mix of beach fun, pool relaxation, and convenient access to nearby attractions. I’m glad you enjoyed it! Would you like help planning your next visit or recommendations for similar destinations?

💯 - Thank you SO much for staying with us Jean, we are happy you enjoyed your time in Amazing Puerto Vallarta!! ~/ Paulette

Thank you so much Patti for leaving us this note and thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we excited to see you again next year🌞 ~/ Paulette

Thank you so much for your kind review! We’re delighted to hear you enjoyed the convenience of being just minutes from the grocery store, the famous Malecon walkway, and the direct beach access. It’s wonderful that you appreciated the small, well-staffed building and the management, maintenance, and security team who work hard to make every stay special. We’re also thrilled you loved the spacious balcony off the living area, the cozy one in the main bedroom, and the added comfort of having a private bathroom in each bedroom. We hope to welcome you back for another memorable stay soon!

Thank you so much Todd for leaving us this note and thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we excited to see you again next year🍸🌞 ~/ Paulette

🌊☀️ Wow, thank you for the fantastic review! We're thrilled to hear you enjoyed the breathtaking views from our condo's decks overlooking the ocean and mountains! 🏖️🏔️ It's great to know that our well-stocked pantry in the laundry room added to your convenience once discovered. 😊🍽️ We're glad you found the neighborhood delightful, with the perfect balance of proximity to the Malecon and accessibility to nearby grocery stores. 🛒🚶‍♂️ Your feedback means the world to us! #OceanViews #MountainMornings #Convenience #PerfectLocation #HappyGuests 🌟👏 Paulette & Puerta al Mar Team

Thank you so much for sharing your experience with us! We’re delighted to hear that you enjoyed the apartment, the location, and that the 5 de Diciembre neighborhood made such a great impression during your stay. It was truly our pleasure to host you, and I’m glad the check-in process and local information were helpful for your visit. We do sincerely apologize for the inconvenience caused by the AC issue and the TV remote. While we were unfortunately unable to get the AC repaired before your departure, please know that the system has since been serviced so that future guests can enjoy it without interruption. We also replaced the remote to ensure smooth use going forward. We really appreciate your understanding and the kind words despite these small hiccups. It means a lot that you would still highlight the positive aspects of your stay. We’d love to welcome you back to Puerto Vallarta and Puerta al Mar again soon! Warm regards, Paulette Mm

Thank you very much for your kind words. Maintenance was informed so they can solve the problem with the washer. We hope to see you again at Puerta al Mar.

Thank you very much for your review. We want our guests to feel at home when they stay with us and, we do our up most to provide the best possible service. It was a pleasure having you as our guests and hope to see you soon back at Puerta al Mar. All the best,

Thank you for taking the time to share your feedback with us. We are pleased to hear that you appreciated our location and found our staff to be accommodating. However, we are truly sorry to learn that your experience fell short of expectations due to cleanliness issues upon arrival, HVAC concerns, and difficulties with the doors. Ensuring the comfort and satisfaction of our guests is our utmost priority, and we regret that we did not meet your expectations in this regard. As we discussed, being in the tropics with constant heat & humidity sometimes leads to access condensation and were glad we had HVAC on site to correct the situation immediately. Regarding the external noise, we understand how disruptive this must have been for you however the beach is a public beach and being located downtown it can be active, so for those that want a very quiet stay, downtown would probably not be a good choice for you. We spoke housekeeping regarding unit inspection prior to check-in and are happy to say that this oversight has been corrected. Should your travels bring you back to the area, we hope you will reconsider and give us another opportunity to provide you with the exceptional experience that you deserve. Paulette & Puerta al Mar staff 🌟🌴

We do appreciate every review we receive and (as you can read above) go ABOVE and BEYOND to make sure our guests are taken care of and have someone available for you 24/7.. The Satellite TV which is called “SKY” in Puerto Vallarta, of course has more Spanish channels than English.. It’s a Spanish speaking country :) Out of the 300 + channels we have, about 25 are English and, we provide a guide to all guests who are not familiar with how TV works in Mexico.. We have Berenice (who we call our Director of First Impressions:) available in the buildings main office for anyone who has questions; you can also call her directly from your condo. For music and entertainment you will find that, all over Puerto Vallarta - we are located Downtown and directly on the beach which, most people want. With that also comes a little more activity which includes nightly fireworks from you balcony, over the ocean at around 9:00 PM.. We just felt “warning” was a little harsh.. And just and FYI… If you are looking for a truly private and quiet oasis, we also have an oceanfront villa also on HomeAway # 962737.. We look forward to having you.. Bienvenido a Puerto Vallarta!!..