Oceanside Oasis with Private outdoor space

Hi Michael, the homeowners were surprised to read your review, as they are accustomed to providing 5-star experiences, and would like to clarify the following: - In regards to location, the unit is directly on the ocean although it faces the conservation Green Space on the side, not the ocean. To get to the beach, guests do have to walk through the shared patio but this is no different than the Hilton down the street. - We value the comfort of our guests and we're sorry that the couch was not your preference. We do have two leather recliners in the living room that are extremely comfortable for guests' use. - Prior to your arrival, we had communicated with you in providing you a detailed explanation of how the property was laid out. - There are several beautiful grape trees all around the property and during this time of the season, berries tend to drop. We will communicate with the Lawn Company to tend to the trees so the berries don't drop on the sidewalk. - Communication is highly important to us and we reached out to ensure you were welcomed. We wish you had reached out to us during your stay if there were any issues you needed to be addressed. We would have done everything we could to resolve them immediately. Thank you for sharing your insights. We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.