4/10 Poor
Charlie V.
10 Feb 2024
Liked: Cleanliness, check-in, location, listing accuracy
Great location, nice place, heating an issue
We stayed for 3 nights in early Feb '24. Great location, nice neighborhood & property w/ comfortable furniture. The kitchen was well stock w/ plates/glassware. The place was clean - the kitchen floor could use a mopping. The firewood needs better protection, it's damp & doesn't maintain a burn. The back sliding door doesn't lock - a 2x4 is used instead.
The major issue is the radiant floor heating isn't sufficient it takes too long to adjust. We were very uncomfortable & didn't get much sleep due to the heating issues. It's not great skiing on no sleep - it made for a less than enjoyable trip.
In order to barely heat the common area, the ground level BDRMs had to be hot. To cool off the BDRMs to sleep, we cracked windows, but woke up freezing. To heat the common area in the AM, we were forced to turn on the electric oven and burners.
The heating system is also at times noisy & located near the BDRMs. We slept w/ the door closed & could still hear it. One night it got really loud & woke us up.
The heating system errored out one day & came home to a cool unit. The property management came to reset it. It took a few hours to get comfortable. They did leave us a space heater which was nice & it helped a bit.
They did offer to send a plumber on our last night, but we didn’t want to deal w/ the disruption. The owners offered a very small refund, but asked for more & ever heard back about that matter.
1 of the 2 showers also never got above lukewarm.
Charlie V.
Stayed 3 nights in Feb 2024