Initial impression was not favorable. The room we booked was nothing like what we expected, very disappointing. We were able to get an upgrade but had to wait until the next day despite the fact that the resort had very few guests, also very disappointing. In addition we were not given any discount for the upgrade , again, despite the fact that we were dissatisfied and there were many unoccupied rooms. That said, the property was beautiful. The pool was wonderful and because there were so few guests, it was like having a private pool and hot tub. There was no real amenities on site. Great view. Isolated, beautiful beach and water. If you want to feel like you have a private resort and don't mind driving over a terrible dirt road to get to other activities then Northwest Point Resort is for you.