Entire home

Hotel Zone Stay with Lagoon Views and Pools

Photo gallery for Hotel Zone Stay with Lagoon Views and Pools

Spend the day relaxing and lounging poolside! One of 3 pools on site!
A room with a bed, a sofa, a ceiling fan, a window, and a framed picture on the wall.
A bedroom with a bed, a green dresser, a ceiling fan, a window with a view, and a wooden bench.
A covered patio with a glass table and red chairs, surrounded by potted plants and columns.
A spacious living area with a wooden dining table, a staircase leading to a loft, and a ceiling fan.

Reviews

8.4 out of 10
Very good

Highlights

  • Dive into relaxation
    Unwind in the top-rated pool, your perfect spot for relaxation.
  • Private garden
    A rare find — relax in the peaceful, private garden space.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Near Hotel Zone Beaches

Popular amenities

  • Balcony or patio
  • Outdoor pool
  • Free internet
  • Air-conditioning
  • Washer/dryer
  • Refrigerator

Explore the area

View map
Cancún Q.R, MEX
  • Place, Ballenas Beach
    ‪2 min walk‬
  • Place, Kukulcan Plaza Shopping Mall
    ‪10 min walk‬
  • Place, Hotel Zone Beaches
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Rooms & beds

2 bedrooms (sleeps 6)

Bedroom 1

1 Queen Bed

Bedroom 2

2 Double Beds

3 bathrooms

Bathroom 1

Toilet · Shower only

Bathroom 2

Toilet · Shower only

Bathroom 3

Toilet · Shower only

Spaces

Kitchen
Balcony
Garden

Add dates for prices

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Property grounds
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8.0 out of 10, Very good, (8 reviews)
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About the area

Cancun

Located by the sea, this holiday home is in Zona Hotelera, a neighbourhood in Cancun. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Beto Avila Baseball Stadium.
View more Holiday homes in CancunOpens in a new window
Map
Cancún Q.R, MEX

What's nearby

  • Ballenas Beach - 2 min walk - 0.2 km
  • Kukulcan Plaza Shopping Mall - 10 min walk - 0.9 km
  • Luxury Avenue Shopping Mall - 10 min walk - 0.9 km
  • Hotel Zone Beaches - 16 min walk - 1.4 km
  • Aquaworld - 18 min walk - 1.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • ‪La Veranda - ‬10 min walk
  • ‪Hacienda Sisal - ‬10 min walk
  • ‪Nebbiolo - ‬4 min walk
  • ‪Puerto Madero - ‬5 min walk
  • ‪La Madalena - ‬6 min walk

Frequently asked questions

Does Hotel Zone Stay with Lagoon Views and Pools have a pool?

Yes, this property has an outdoor pool.

Is Hotel Zone Stay with Lagoon Views and Pools pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Zone Stay with Lagoon Views and Pools?

On-site parking is available at the property.

What time is check-in at Hotel Zone Stay with Lagoon Views and Pools?

Check-in begins at 4:00 PM.

What time is check-out at Hotel Zone Stay with Lagoon Views and Pools?

Checkout is at 10:00 AM.

Where is Hotel Zone Stay with Lagoon Views and Pools located?

Located in Zona Hotelera, this holiday home is within 1 mi (2 km) of Ballenas Beach and Hotel Zone Beaches. Delfines Beach and La Isla Shopping Mall are also within 3 miles (5 km).

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 10 out of 22 reviews
Rating 8 - Good. 9 out of 22 reviews
Rating 6 - Okay. 1 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 2 out of 22 reviews

9.2/10

Cleanliness

7.6/10

Amenities

7.6/10

Property conditions & facilities

9.6/10

Check-in

8.6/10

Communication

9.4/10

Location

8.8/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location

Wonderful location and great spaces.
Stayed 4 nights in May 2024
Response from VrboOwner on 20 May 2024
Thank you for staying with us, Erik! Please come back anytime! 😊
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location, listing accuracy

Cancun weekend

Property was very nice.
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location
Property is as described. Nice location and Angel was wonderful to work with.
Stayed 8 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

It’s a good place to stay

Spacious
Stayed 5 nights in Jul 2022
Response from VrboOwner on 12 July 2022
Dear Sergio, Thank you for your review. We are glad you enjoyed the overall experience. You are always welcome back! Best wishes.
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location, listing accuracy
The place is in a great location—really nice house with a good layout and spacious rooms.There are a few things that could make the stay even better:•The water in the showers never got truly hot; it was only warm at best.•The TV wasn’t working properly (no volume).•The condominium pool was very run down and quite dirty.Overall, though, we really enjoyed our stay. The host was very nice and always responsive.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Villa

We stayed here for a week. This place was fantastic. Very secure and close to restaurants, beach and activities. The owner was very easy to deal with. I would definitely book this again.
Stayed 5 nights in Oct 2022
Response from VrboOwner on 7 Nov 2022
Dear Clint, It is great to hear that you enjoyed the time spent at the property. We are delighted to know that we will be welcoming you back. It was a pleasure hosting you! Best wishes.
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family vacation

Very nice property looks just like the photos. Good location 3 minute walk to buses and public beach. A couple more towels would be nice and maybe a few beach towels. Would definitely stay again.
Stayed 7 nights in Apr 2024
Response from VrboOwner on 16 Apr 2024
Thank you for staying with us and for your valuable feedback, Nicholas! Please, come back anytime! 😊
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

To the beach

Enjoyed the stay. If you want access to the beach the closest way is past secrets resort. It's the fastest walk.
Stayed 3 nights in May 2022
Response from VrboOwner on 9 June 2022
Dear Sean, We are delighted to hear your experience at the property was a great one and look forward to welcoming you back in the future! Best wishes.
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great place to stay!

As mentioned in the title, great place to stay! The on property pools are great with the kids. Couple minor issues; no trash bags, minor older property issues. The management response was on time. Great taco shop right down the street mangers name is Armando, great guacamole, good food and he will try to sell you tours (we bought 2), pharmacy's in close proximity.
Stayed 3 nights in Aug 2024
Response from VrboOwner on 8 Sept 2024
Thank you for your review! We’re so glad you and your family enjoyed the pools – they're perfect for kids! 😊 We appreciate your feedback about the minor issues and are happy to hear that our management team responded promptly. We’ll make sure to double-check that trash bags are always stocked in the future. That taco shop sounds amazing, and it’s great that you enjoyed the guacamole and local tours. It sounds like you really made the most of your stay! We'd love to welcome you back for more fun and tacos! 🌮🌴
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

The house was amazing!

Great location and great house! There was a lot of space for myself and my husband and 3 children. Kitchen is perfect and pool area was great. We did run out of toilet paper but we bought more. Facility was nice. They don’t speak much English but that’s ok because it’s Mexico. Honestly great experience!!
Stayed 7 nights in Apr 2022
Response from VrboOwner on 8 Oct 2022
Dear Rosie, We are delighted to hear that you and your family were able to enjoy the property and its amenities. It was a pleasure hosting you all! Best wishes.
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the condo, it was great. There was some water leaking in a couple areas but nothing major at all. Water pressure was up and down. Pool was great but did not seem to use chlorine which is a little gross, but we seem to be fine lol. Location is great!!
Stayed 7 nights in Jun 2024
Verified review

8/10 Good

Liked: Check-in, location

Great Location, Very Quiet

The location is great (just in front of the Ritz Carleton). The security guards are very friendly, but minimal English is spoken (not a negative, just a heads up). The villa was very nice, but could use some of the basics to make things easier for people who fly in - or paper towels, garbage bags, etc. Water pressure was a struggle in the showers. Otherwise very nice & quiet which provides a great escape from some of the hustle & bustle in Cancun.
Stayed 7 nights in Jan 2022
Response from VrboOwner on 2 Feb 2022
Dear Fern, Your review is greatly appreciated. Although we would have hoped for your stay to have been flawless, we will take your comments on board in order to improve the aspects you have brought to our attention. However, we are thrilled to know your overall experience was a great one. You are always welcome back! Best wishes.
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
We felt safe with having a gated property and security guard. Grocery store was within walking distance. Beach was an easy and close walk. We had the pool mostly to ourselves and loved that this place was quiet and relaxing. We had lots of space for our family of five. We had our own laundry which was also nice. The only bad thing was that we saw mice inside the place and when it rained really hard we had water coming in one of the bedroom windows. The beds we also a bit on the firm side so we had stiff backs each morning.
Stayed 11 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location, listing accuracy

Lovely Property

This is a spacious, clean, quiet, safe property in a great location in the middle of everything in Cancun. Large kitchen that has everything you need. Communication from the owner was excellent and we even got to meet them upon checkin and they were lovely. The only drawback for us is this is not an ideal property for using the beach. You actually can't use the Ritz services as listed in the description (we asked at the Ritz and they told us no), so you have to walk around to the public beach access. It is close, and the beach is federal property, but it is completely taken over by the hotels so it feels very awkward to plop yourself down in the middle of their chairs and umbrellas. We are beach people so this was a drawback for us but if sitting on the beach all day isn't your thing then this is the perfect property!
Stayed 6 nights in Mar 2022
Response from VrboOwner on 10 Oct 2022
Thank you for staying with us Jessica, we truly appreciate your valuable feedback and we are glad to hear that you enjoyed your overall stay.
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Communication
Do not book this property on Expedia!!!!!! i booked through expedia and when i got to the property they told me i didnt have a reservation after providing my passport. i then spoke to the owner of the unit. she explained to mw that she didnt have an account with expedia which is why she didnt see my reservation. she then handed the phone to her hostile co-host who proceeded to be rude and tell me that the host was too nice and that he would handle the call from there making my first impression of my experience here terrible and not welcoming. They then found my reservation on Vrbo and didn’t apologize for the disrespect i endured. hopefully the rest of stay isnt as horrible as my check-in experience.
Verified review

2/10 Terrible

Liked: Location
Disliked: Cleanliness, check-in, communication, listing accuracy

Do not stay here if you take showers!

I regret to say that my recent stay at this VRBO property was an absolute nightmare. For several days, we did not have running water on the second floor, which made basic hygiene and daily activities unbearable. Despite contacting the host about the issue, they were very unhelpful. The host claimed that the water outage was due to issues with the City of Cancun's infrastructure, but after speaking with a neighboring guest, it became apparent that the host was lying to us. This blatant dishonesty and lack of concern for their guests is unacceptable. I would strongly advise against booking with this host and property, as they cannot be trusted to provide a safe, comfortable, and honest experience.
Stayed 5 nights in Apr 2023
Response from VrboOwner on 4 July 2023
Thank you for taking the time to share your feedback about your recent stay at our VRBO property. We apologize for the inconveniences you experienced and sincerely regret that your stay did not meet your expectations. We understand the frustration caused by the water outage on the second floor and the subsequent difficulties it posed for your basic hygiene and daily activities. We want to assure you that we take such issues seriously and strive to address them promptly. In this particular case, we faced unexpected challenges with the water supply, which affected not only our property but also neighboring establishments. We communicated this information to you based on the best knowledge available at the time, and it was not our intention to deceive you or provide inaccurate information. We deeply regret any miscommunication or lack of assistance you encountered while trying to resolve the situation. Our team is usually known for providing attentive and prompt customer service, and we are disappointed to hear that we fell short in your case.
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location, listing accuracy
We stayed for 3 nights and had a good stay. The guards at the gate were nice, we had no trouble “checking in”. The property was as described. We enjoyed the pool (we saw 2 but only used the closest one) and the patio area with table is nice. The air conditioning worked well and could cool the areas down quickly. As requested by the property, we turned them off when leaving so we wondered how well they would work upon our return and we were surprised at their effectiveness. We knew the showers could be tricky and they definitely were. The pressure seemed fine but the build up on the shower head would block a few of the water streams but then cause others to spray off in crazy angles. The lack of shower curtains made this a problem. Maybe a clear shower curtain would help this or a brush of the shower head? Our party included 2 females with thick, long hair. Having 1 towel each for showering was therefore not ideal, and 1 towel had some stains on it. There were no wash cloths, and no hand towel for the downstairs bathroom. There was a nice welcome sign and it provided the WiFi password and told us to enjoy the bottle of wine (but there was no wine to be found- probably just an oversight!)The host was responsive and would quickly get back regarding questions. I asked about the public beach access and was told it was a short distance once on the main rd. We didn’t seek it out as it was too hot for us to wander but more clarity on this would have been helpful. A good stay overall.
Stayed 3 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, communication
Disliked: Property conditions & facilities
Mala condiciones de la propiedad,cajones en la cocina se caen,coffee maker malo,tv no funcionó nunca,ruido de la tubería mientras dormíamos,cortinas de ventanas rotas,malas condiciones de la propiedad por fuera
Stayed 5 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very quaint property, unique furnishings. Lovely porch and pool just steps from the place. No one else used the pool my daughter had a great time in it. Good location. We had a lovely stay.
Stayed 2 nights in Nov 2021
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location, listing accuracy
Stayed 9 nights in Jun 2025
Verified review

10/10 Excellent

Stayed 4 nights in Apr 2024
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