Our recent stay at this Vrbo in Leavenworth, Washington left us pretty disappointed and frustrated.
The first of many problems occurred when Google maps for the address sent us on a loop. After arrival, the “front” door was very stuck and was a hassle to open. We were hoping to have a 5/5 experience from there. Leavenworth is 15 min walking distance, house and pool were beautiful and clean, and it fit all of the guests. The experience was marred by an incessant intrusion of staff members from the rental company, who made their presence felt on six separate occasions during our brief two-night stay. Even if the rules/info book stated how staff will come to take care of the place during longer stays, we can’t help but feel it was an intrusion of privacy when we only stayed for two nights. Furthermore, the lack of functioning air conditioning throughout our stay left us struggling to find comfort in the summer heat. The extra towels for the pool and hot tub was great to have, but other amenities like soap were below average in quality.
The cumulative effect of these issues greatly diminished the overall quality of our experience and left us questioning the value of our rental choice. It's disheartening to have our expectations dashed, and we sincerely hope that the rental company takes steps to rectify these issues for future guests, ensuring a more enjoyable, relaxing, and hassle-free experience.