Gorgeous and spacious Winfield Chalet just steps away from Georgian Bay!

Thank you for choosing our hosting service. You are a great guest and welcome back anytime.

Thanks for the 10/10, Shannon! Glad the group enjoyed the location and the amenities. We’d love to have you back again!

Thanks for the 10/10, Janelle! I'm glad I could get the fireplace sorted for you quickly so you could get back to relaxing. It was a pleasure hosting you, cheers!

Thanks Brent! Happy to hear the pool and games were a hit with the family. Cheers!

Thanks so much Mohammed! You were a great guest and respected the property. I loved having you guys over and you’re welcome back anytime. Thanks so much for booking!

Thanks, Mohamed! I’m really happy to hear you and your family had a great stay and found everything clean and easy. Hope to see you guys back here soon!

Thanks for the great review, Adeel! Glad you had everything you needed. Cheers!

Thanks, Marion! So happy to hear the kids enjoyed the trampoline and the play set. I really appreciate the heads-up about the pool ladder, I’ll get that looked at right away. Hope to host your family again soon!

Really appreciate the kind words, Jeremy! Sometimes accidents happen and that's okay! :) you were great guests. Happy to hear the group made some lifelong memories by the pool!

Thanks for the 10/10, Mustakim! Glad you guys enjoyed the pool and found the trails. You were great guests and I'd love to have you back for more fun anytime.

Thanks for the 10/10, Vishal! So glad the group loved the pool and air hockey. You guys were awesome guests, and I’d be happy to host you all again anytime!

I take all guest feedback seriously, but this review misrepresents the extensive efforts made to resolve a sudden and unusual equipment failure. My history of 10/10 reviews from every other guest reflects the high standard of service I provide to every guest. The oven was fully functional for the guest immediately preceding this stay. When this error was reported, I responded within 45 minutes (not "several hours") to begin troubleshooting. Regarding the 'running around,' we only asked you to try two simple diagnostic steps; without a guest's willingness to check a switch or a button, how am I supposed to troubleshoot an issue in real-time...? Despite it being a holiday weekend, I spent both days of the stay coordinating with technicians to order the necessary replacement parts. Due to it being a holiday weekend, the availability of technicians was sparse, however, I was still able to get replacement parts ordered. Due to what transpired during your stay, to address the inconvenience, I issued a refund which represented a significant portion of the total booking cost. You were not satisfied with the amount, which I felt was plenty more than reasonable, considering it was way more than half of your booking and all other amenities and and utilities remained fully operational. I remain committed to providing a 10/10 experience for all my guests and hope issues like these never pop up in the future, but I believe I did everything in my power and tried my absolute best to provide a solution during a holiday period and provided you with more than enough compensation by any standard for an isolated issue during your stay.

Thanks so much Judith! You were truly an amazing guest. You respected all rules and were constantly in communication. House was just as clean as it was from the beginning. I absolutely loved having you over and I'll always welcome you back with open arms. Happy new year and thanks so much!