6/10 Okay
Dwayne N., Roseville, CA
10 Oct 2023
Liked: Cleanliness, location, listing accuracy
Disliked: Check-in
Some Hiccups Experienced
The property was as described and it provided an adequate stay for our crew working in the area.
Some frustrations we experienced were the check in process, we had to reach out to the owner in order to get the code to enter the house, usually that comes earlier and we're able to just check in.
Another issue was after check out, we received a bill of an additional $390 from the owner for a broken chair and excessive cleaning needed to pick up beer cans and cigarette butts in the yard. While our guys drink they do not smoke, and they are extremely neat. Our reviews speak for themselves. If you look at our history in the area with another house, that owner thanked us for the way we left the house so clean, so it was a shock to hear excessive cleaning was needed.
Our crew also said that the chair wasn't broken when they left the property. Not sure if someone else entered the property after we vacated but, the card was charged for the amount the owner deemed and we seemingly have no recourse. Just want to warn any future renters, there could be additional charges when you leave.
Dwayne N.
Stayed 4 nights in Sep 2023
