Adam was a great help and easy to contact. We accidentally locked the key fob in our vehicle and he was quick to access and gave us a solution right away.
However, regarding our stay at the property, our experience was unfortunately not up to expectations. Even after the cleaning team revisited the place, we observed hair on the floor. The chairs at the dining area remained unclean, as did the couch. Additionally, we discovered hairs on the sheets of one bed, and another bed had gum stuck to it. This suggests that the cleaning may not have been as thorough as one would hope.
While we recognize and understand that the building has its age-related quirks, there were a few minor maintenance concerns that were hard to overlook. For instance, the clock in my room was non-functional, and the front door seemed to have been hastily repaired after the door had most likely been kicked in. As a family traveling with children, these aspects made our stay less comforting than anticipated.
If the cleaning is imporved and the maintenance that can be done is done, the place would be more comfortable and pir experience woild habe been better.