2/10 Terrible
Ryan Z.
31 Mar 2025
Unpleasant experience with Slope Side On Crest
Please read in full and understand additional risks of booking this property before reserving. The host is looking to squeeze every cent out of you through additional damage charges, on top of what you are agreeing to pay through initial booking.Had an extremely disappointing stay at “Slope Ski on Crest.” Upon arrival, discovered and documented pre-existing damage to a cheap material, laminate stair in the main stairwell. When the property manager stopped by for other issues (dangerous/broken fireplace, and unsanitary hot tub conditions-both not ok) we showed them them quarter size chip on stair. No action taken at that time. Shortly after checking out, an unsupported additional extraneous damage charge was made through VRBO, including an additional cleaning charge on top of the amount included in the original booking. Despite multiple attempts to communicate, the host did not respond with an explanation or documentation of preexisting condition, as I had. No formal quote for labor and materials to fix the existing damage was provided. The charge was cleared by VRBO. I assume the host simply maxed out what he could get, compared to the 5 he could have spent on wood glue to fix it himself.I’d second guess booking this property if you have concerns about additional charges. Who knows what else might be wrong that he could try to pin on you…
Ryan Z.
Stayed 5 nights in Jan 2025