6/10 Okay
Steve V., Youngstown
5 Dec 2023
Liked: Cleanliness
Disliked: Check-in, communication
Good Enough
From the listing, Expectations were on par until check-in. Gave a 40 minute notice on arrival time and still waited another 15-20 minutes once on site. Once "checked in" the "greeter" began spraying deodorizer because she thought the unit smelled liked curry. Chairs were still up on the dining table, I'm assuming when the unit was being cleaned. The "greeter" did not have the garage fob or credit card machine to take the additional “deposit”. The fob for entry and Garage access was not given until the evening before check out. Thankfully we just needed a safe spot for our car during our visit to NYC. Not sure why deposit could not have been taken with credit card "on file" and access code via email like so many other places. Should not have had to wait for someone upon arrival. Certainly would not stay again, plenty of other places in the City and cheaper with enough planning.
Steve V.
Stayed 2 nights in Dec 2023
