8/10 Good
Sam P.
8 Apr 2025
Liked: Cleanliness, check-in, communication, location, listing accuracy
Perfect for families.
Apartment was beautiful..Clean, well equipped and perfectly suited our needs.Well positioned in close proximity to supermarkets and 20 minute drive most days to NYC.We had a rental vehicle for our trip, so had given the heads up prior to arriving (months inadvance) that we paid extra for carpark, however we were never able to just enter the carpark via the entrance without first having to have someone go through the front entrance of the building and then through carpark, put something in the door entrance of the garage to the foyer so we werent locked inside garage then go and press the button to open garage whilst the car went around the block to enter carpark.. Not sure why there is no swipe card access ? We managed as there was 7 of us to all help with this process but it was a hassle when it didnt need to be. Obviously we asked about this to which the reply was just a copy and paste of the entrance access to the building so didnt answer my question at all then folllwed up with another message of any questions and happy to talk on the phone..My only other gripe was the constant messages day of arriving by the person checking us in about needing to know time of arrival which is a hard one to predict when you are from Australia and flying into NYC and then having to pick up rental car and drive to accommodation, unfortunately I had zero idea and found it stressful when check in said it could be done remotely which was done anyway.
Sam P.
Stayed 5 nights in Apr 2025
