Resort condo - Minutes to IMG and Beaches - Florida Dreams

Hi there! Thank you for stopping in at Florida Dreams, and for taking the time to share your feedback. We're pleased to hear that you found the apartment clean upon arrival and that you had a positive experience with your host. We appreciate your suggestion regarding the provision of basic cleaning equipment such as a broom, mop, and bucket. Your feedback has been shared with the appropriate team, and these items will be supplied to the apartment shortly to enhance the comfort and convenience of future stays. We hope to have the opportunity to welcome you back to in the future.

Hi there! Thank you for stopping in at Florida Dreams! Thank you for your kind feedback, and the 10/10 score rating—we’re so glad to hear that you found the kitchen well equipped, the laundry convenient, and our team helpful during your stay. At the same time, we’re sorry if any part of your experience fell short of expectations. Your comfort is very important to us, and we are always looking for ways to improve. It was a pleasure hosting you, and we truly hope to have the opportunity to welcome you back for an even better stay in the future.

Hi there! Thank you for stopping in at Florida Dreams. Thank you for your review and the 10/10 score rating!! We’re glad to hear that you had a nice stay and hope the property and location helped make your visit enjoyable. We truly appreciate you taking the time to share your feedback. It was a pleasure hosting you, and we would love the opportunity to welcome you back again for another stay soon!

Hi John! Thank you for stopping in at Florida Dreams! Thank you for your kind feedback! We're happy to hear you enjoyed another great stay at Shorewalk and that the unit’s location near the pools and tennis courts was convenient for you. We hope to welcome you back again soon!

Thank you for your review. We are sorry you had an issue communicating with us. Please let us know how we can improve in this area.

Hi there! Thank you for stopping in at Florida Dreams! We sincerely apologise for the concerns you experienced during your stay. The linen inventory you described is certainly not the standard we aim to provide, and this has been reviewed with our team to ensure all required items are properly stocked and verified prior to guest arrival. We are also sorry to hear about the microwave and the comfort level of the furniture. Maintenance has been notified so that the microwave issue can be addressed, and we are reviewing your comments regarding the furnishings as guest comfort is very important to us. Regarding your laptop charger, we completely understand how frustrating that situation must have been. Our housekeeping team did conduct a search when notified, but we regret that the item was not located. We will continue to reinforce our post-departure inspection procedures to ensure thorough checks are completed. Thank you again for your candid feedback. It helps us identify areas where we can improve, and we do take these comments seriously. We would welcome the opportunity to host you again in the future and provide you with a much improved experience.

Hi Hillary! Thank you for stopping in at Florida Dreams! Thank you for taking the time to share your feedback—we truly appreciate it. We're glad you chose to stay with us, though we're very sorry to hear that the kitchen facilities didn’t fully meet your expectations. We sincerely apologize for the issues with the ice maker and the sink faucet. While we provided a countertop unit as a convenience, we understand it fell short, and your comments about its performance and the lack of a built-in ice maker are noted. We're also sorry about the leaking faucet and the missing sprayer—this definitely isn't the standard we aim for, and we’ll make sure these issues are addressed promptly. Your input is incredibly valuable and helps us improve for future guests. Thank you again for staying with us, and we hope to have the opportunity to welcome you back for a much smoother experience.

Hi Cheryl. Thank you for stopping at Florida Dreams. Thank you for taking the time to share your feedback. We’re sorry to hear that your stay didn’t meet expectations and regret the confusion during check-in, as well as the concerns you experienced throughout the unit. We especially understand your frustration regarding the condition of the floors, furniture, and amenities. Please know that your comments about the TVs, towels, and overall upkeep have been shared with our team for prompt review and improvement. We truly appreciate your input and are committed to making the necessary updates to enhance the experience for future guests.

Hi Scott, thank you for your review. We apologize that you had difficulties reaching someone for a response about parking your truck. We are glad that you still enjoyed your stay!

Hi Nicole. Thank you for stopping in at Florida Dreams. Thank you for your detailed feedback, and sincere apologies for the very delayed response. We're truly sorry your stay was impacted by maintenance work, the AC issue, and other inconveniences. This is far from the experience we aim to provide. Since your visit, we've taken steps to improve communication, responsiveness, and overall unit condition. We appreciate you bringing these matters to our attention and regret that we fell short during your stay. Thank you again for your honesty.

Hi Anthony! Thank you for the 5-star rating, and thank you for choosing Gulf Coast! We'd love to welcome you back anytime!