Entire home

Heated Pool, Short Walk to Beach, Fenced Yard, Close to Area Attractions, $300 in Free Tickets!

Photo gallery for Heated Pool, Short Walk to Beach, Fenced Yard, Close to Area Attractions, $300 in Free Tickets!

The large backyard has plenty of space for the whole family!
Relax by the pool after a day at the beach!
The coastal design of this home invites you to relax and refresh.
The master bedroom is inviting and warm!
The dining table has plenty of space to share a meal together.

Reviews

9.2 out of 10
Wonderful
3 bedrooms2 bathroomsSleeps 10

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi

Explore the area

View map
St. Augustine, FL
  • Place, Butler Beach
    ‪7 min walk‬
  • Place, Butler Beach State Park
    ‪14 min walk‬
  • Place, St. Augustine Beach
    ‪3 min drive‬
  • Airport, St. Augustine, FL (UST-Northeast Florida Regional)
    ‪23 min drive‬

Rooms & beds

3 bedrooms (sleeps 10)

Kid's Room

2 Single Bunk Beds

Master

1 King Bed

Two Queen

2 Queen Beds

2 bathrooms

Hall

Master

Spaces

Deck or patio
Kitchen
Balcony

About this property

Heated Pool, Short Walk to Beach, Fenced Yard, Close to Area Attractions, $300 in Free Tickets!

We help make the most of your vacation by providing Free Admission to some of the area's top attractions each and every day! Create exciting memories, have more fun, and truly experience your destination! See below for more details!

Welcome to Salty Shores, a pristine family pool home located just steps from the beach, and within a 15 minute drive of all of the St. Augustine historic and island attractions! Settle in for a perfect vacation where there is something for the whole family. A modern heated pool with large paver surround and loungers awaits you as a place to relax and catch some sun while watching the kids play in the water. Inside, lounge in the sunroom living space or the comfortably furnished living room. Savor delicious meals you can prepare in the fully stocked kitchen and enjoy around the dining table or at the breakfast bar, or grill out poolside with the family.



Best of all, Salty Shores is located just across A1A from breathtaking, wide St. Augustine beach. Healthy dunes and foliage create a perfect place for spotting all kinds of wildlife. Watch for gopher tortoises in the dunes and dolphins swimming offshore! Enjoy a number of fine restaurants, plenty of bars, and local attractions and parks on the island and all within a few minutes' drive.



Be sure to bring your boat along to launch into the intracoastal waterway at the park right around the corner (1 mile) for a day of boating and fishing. The Matanzas Inlet is about 6 miles down the river and the Old City of St. Augustine is about 8 miles up river.



Three comfortable bedrooms and two bathrooms come supplied with all of the linens and towels you will need for your stay, and start up amenities in the bathroom and kitchen are provided.



***The pool is now HEATED!!**



***Note: The pool heater season is from November 1st - April 15th. Pool heat is available upon request. Pool heat must be requested 24-48 hours in advance. Please inquire for pool heat fees.



**PET POLICY: Only dogs are permitted, and must be approved by management PRIOR to booking. You must inquire through the booking platform with the number, weight, and breed to get approval before you book as some breed and size restrictions apply. A pet fee will be required upon approval.



For safety and security purposes this property is equipped with a doorbell camera.



Key Features:

- Private HEATED Pool w/paver deck and loungers

- Short 5-10 min. walk to Beach drive-on access

- Boat Ramp 1 mile

- Large fenced yard

- Parking on large Driveway

- Sunroom as 2nd Living Space



PROXIMITY:



.3 mile (5 minute) walk to Beach



500 feet from Windswept public park w/playground



.4 miles to Frank Butler Park River Boat Ramp



6 miles to Matanzas Inlet



8 miles (10 minute drive) to downtown St. Augustine



4-5 miles to Pier, Alligator Farm, St. Augustine Lighthouse, Anastasia State Park, and St. Augustine Ampitheatre





Let iTrip help you make the most of your vacation!



This is a new listing of a home that has been enjoyed by past guests. Here are a couple recent reviews:

Tim - January 2024 - Well appointed, comfortable coastal home. Easy walk to the beach, private fenced in back yard for the fur babies.

Erin - August 2023 - The pictures are on point and accurate. This is a beautiful home. Close to the beach with a fenced yard and an amazing pool. Everyone was comfortable with numerous areas to sit, chat, and relax. We had a great time and plan to rebook next vacation.

FREE FUN! Each booking will include one free entry per attraction each day of your stay! The following attractions are included:



- St. Augustine Alligator Farm



- St. Augustine Pirate & Treasure Museum



- Old Town Trolley One Day Tour



- Royal St. Augustine Golf & Country Club Course



- Yoga Bohemia St. Augustine: Beach Yoga



Additional attractions may be available, so feel free to reach out with any questions!







NOTE: $500 cancellation fee applies to all bookings 27 days or more.



Startup bathroom, kitchen, and laundry supplies are provided with each booking.



25 year age requirement to book and stay: Tenant must be at least twenty-five (25) years of age (an "adult") and will be an occupant of the unit during the entire reserved dates.



Noise Ordinance: The city of St. Augustine has a noise ordinance that prohibits noise between the hours of 10:00pm-6:00am Sunday-Thursday, and 11:00pm-7:00am Friday-Saturday. Violations can result in a $500 fee.



No smoking or vaping on the property. $500 fine for rule violation.

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House Rules

Check in after 4:00 PM
Minimum age to rent: 25
Check out before 10:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

Pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher

Frequently asked questions

Does Heated Pool, Short Walk to Beach, Fenced Yard, Close to Area Attractions, $300 in Free Tickets! have a pool?

Yes, this property has a pool. Pool types include heated pools.

How much does it cost to stay at Heated Pool, Short Walk to Beach, Fenced Yard, Close to Area Attractions, $300 in Free Tickets!?

As of 26 Mar 2026, prices found for a 1-night stay for 2 adults at Heated Pool, Short Walk to Beach, Fenced Yard, Close to Area Attractions, $300 in Free Tickets! on 18 May 2026 start from AU$525, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Heated Pool, Short Walk to Beach, Fenced Yard, Close to Area Attractions, $300 in Free Tickets! pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Heated Pool, Short Walk to Beach, Fenced Yard, Close to Area Attractions, $300 in Free Tickets!?

On-site parking is available at the property.

What time is check-in at Heated Pool, Short Walk to Beach, Fenced Yard, Close to Area Attractions, $300 in Free Tickets!?

Check-in begins at 4:00 PM.

What time is check-out at Heated Pool, Short Walk to Beach, Fenced Yard, Close to Area Attractions, $300 in Free Tickets!?

Checkout is at 10:00 AM.

Where is Heated Pool, Short Walk to Beach, Fenced Yard, Close to Area Attractions, $300 in Free Tickets! located?

Located in Butler Beach, this holiday home is 0.4 mi (0.6 km) from Butler Beach and 2 mi (3.3 km) from St. Augustine Beach. Matanzas River and Butler Beach State Park are also within 15 minutes.

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 16 out of 21 reviews
Rating 8 - Good. 2 out of 21 reviews
Rating 6 - Okay. 1 out of 21 reviews
Rating 4 - Poor. 2 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

8.6/10

Cleanliness

9.4/10

Check-in

8.8/10

Communication

9.4/10

Location

9.4/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Chris M.

Liked: Cleanliness, check-in, communication, location, listing accuracy
The whole setup was great. Plenty of room.
Stayed 7 nights in Oct 2025
Response from VrboOwner on 23 Oct 2025
Thank you for your fantastic review! We are thrilled to hear that Salty Shores provided a great setup for your stay. It’s wonderful to know that you found there was plenty of room to accommodate your needs. Your kind words mean a lot to us, and we highly appreciate your feedback. We would love to have you back sometime!
Verified

10/10 Excellent

Amanda L.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great space and location!

House has everything you need, great location and nice pool!
Stayed 6 nights in Jul 2025
Response from VrboOwner on 30 July 2025
Thank you for your fantastic review, Amanda! We are thrilled to hear that Salty Shores was the perfect choice for your stay. It’s wonderful to know that you found the house well-equipped and enjoyed the great location and nice pool. Your kind words mean a lot to us, and we highly appreciate your feedback. We can’t wait to welcome you back for another stay!
Verified

10/10 Excellent

Kimberly B.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Nice vacation. House was clean. Pool was nice. The house needs an outdoor/patio set with table and chairs. Would be nice to be able to sit outside and eat or relax in chairs at a table rather than sitting on the pool loungers.
Stayed 4 nights in Sep 2025
Response from VrboOwner on 7 Oct 2025
Thank you for your fantastic review! We are thrilled to hear that Salty Shores provided a nice vacation for you. It’s wonderful to know that you found the house clean and enjoyed the pool. We appreciate your feedback regarding the outdoor/patio set, and we will certainly consider adding a table and chairs to enhance the outdoor experience for our guests. Your kind words mean a lot to us, and we highly appreciate your feedback. We can’t wait to welcome you back for another stay!
Verified

10/10 Excellent

Meagon H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Christmas Trip

Great place to stay!
Stayed 3 nights in Dec 2024
Response from VrboOwner on 10 Jan 2025
Thank you for your review and stay. We are glad you enjoyed it, and we would love to welcome you back for another memorable stay in the future!
Verified

8/10 Good

Carolyn M.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Near the beach, pool nice, beach equipment available, TV system a bit tricky if you only have cable TVA few light blankets for nighttime TV watching. Dogs liked the yard Two spots need attention my 22 lb beagle almost got under overall nice spot easy walk to beach close to St Augustine
Stayed 11 nights in Aug 2025
Response from VrboOwner on 26 Aug 2025
Thank you for your feedback! We’re glad you enjoyed the location, pool, and yard for your dogs, as well as the easy walk to the beach. We appreciate your notes about the TV system, blankets, and the two spots that need attention—our team will review these to make improvements. We hope to host you again in the future!
Verified

10/10 Excellent

Mandy S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great stay!

Overall it was a fabulous vacation! The house was 0.3mi to the beach, so easy to walk to and a wagon was provided, along with beach boards and sand toys. We had the air conditioner go out on our first day and it was promptly fixed within just a few hours. The beds were very comfortable! We'd absolutely book here again!
Stayed 6 nights in Jun 2025
Response from VrboOwner on 8 July 2025
Thank you for your fantastic review, Mandy! We are thrilled to hear that Salty Shores provided you with a fabulous vacation experience. It’s wonderful to know that the proximity to the beach, along with the provided wagon, beach boards, and sand toys, added to your enjoyment. We apologize for the inconvenience with the air conditioner, but we’re glad it was resolved promptly. It’s great to hear that you found the beds very comfortable. Your kind words mean a lot to us, and we highly appreciate your feedback. We hope you will keep us in mind when you visit St. Augustine again!
Verified

10/10 Excellent

Tyler A.

Liked: Cleanliness, check-in, communication, location, listing accuracy

5*

Just as advertised. Very clean and comfortable. Close to the beach. Would stay here again in the future.
Stayed 5 nights in Jun 2025
Response from VrboOwner on 23 June 2025
Thank you for your fantastic review, Tyler! We are thrilled to hear that Salty Shores provided you with a clean and comfortable stay. It's great to know that you enjoyed the close proximity to the beach. Your kind words mean a lot to us, and we can’t wait to welcome you back for another stay in the future!
From a partner site

10/10 Excellent

Stephanie C.

Family Trip

The house was great. It is just about a 10 minute walk to the beach with littles and there is a cross walk for the cars to stop so you’re able to walk safely. Plenty of space and felt homey. The pool was great and the perfect temperature to be able to get straight in and enjoy. They were awesome at responding quickly and answered any questions I had before and during our trip. We will definitely book a house with them again!
Response from VrboOwner on 6 July 2025
Thank you for your fantastic review, Stephanie! We are thrilled to hear that Salty Shores provided you with a great stay and that its location allowed you to walk safely to the beach with your little ones. It’s wonderful to know that you found the house spacious and homey, and that you enjoyed the pool at the perfect temperature. We are glad that our team could respond quickly to your questions before and during your trip. Your kind words mean a lot to us, and we highly appreciate your feedback. We can’t wait to welcome you back for another stay!
Verified

8/10 Good

Robert C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Close to everythi

Excellent property.Close to everything
Stayed 29 nights in Mar 2025
Response from VrboOwner on 15 Apr 2025
Thank you for your review and stay. We are so glad it was excellent and that you enjoyed the location! We hope to host you again!
Verified

10/10 Excellent

Megan N.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Property and Close to the Beach

This house was perfect for our family vacation. It was within a short walk to the beach and then after our stay at the beach we could come back to the warmer pool water and let our dogs run around the fenced in back yard. The house was decorated in a very cute beachy style with great artwork on the walls. The master bedroom and master bath were nice and spacious as well. Overall, it was a wonderful place to stay!
Stayed 6 nights in Apr 2025
Response from VrboOwner on 15 Apr 2025
Thank you for your fantastic review, Megan! We are thrilled to hear that Salty Shores provided everything you needed for a great family vacation. It's wonderful to know that you enjoyed the short walk to the beach, the warmer pool water, and the convenience of the fenced-in backyard for your dogs. We appreciate your kind words about the cute beachy decor and great artwork, as well as the spacious master bedroom and bath. Your positive feedback means a lot to us, and we look forward to welcoming you back soon!
Verified

10/10 Excellent

Allison G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent stay! Highly recommend!

We had an exceptional experience at this home. We will definitely be booking again. Communication with the host was quick and easy…checking in and out was a breeze. Location was perfect for us and there were tons of beach toys and items available for us to use. We especially appreciated the enclosed garage and the sun room where we could clearly see the pool from inside. This helped us keep an eye on the big kids in the pool as we were doing other things! I would rate this home as exceptional. 5 stars all the way around!
Stayed 7 nights in Jun 2025
Response from VrboOwner on 10 July 2025
Thank you for your fantastic review, Allison! We are thrilled to hear that Salty Shores provided an exceptional experience for your stay. It’s wonderful to know that the location, beach toys, and enclosed garage met your needs perfectly. We’re glad that the sun room allowed you to keep an eye on the kids in the pool while enjoying other activities. Your kind words about our communication and the check-in process mean a lot to us, and we highly appreciate your feedback. We can’t wait to welcome you back for another stay!
Verified

4/10 Poor

Lindsay A.

Liked: Location
Disliked: Cleanliness, communication, listing accuracy
The house was very dog friendly like too dog friendly. Dog hair everywhere and pee stains on the trims of the walls.
Stayed 3 nights in May 2025
Response from VrboOwner on 17 June 2025
It is true that our home is dog friendly. It is not true that there was any dog hair or dog pee in the home prior to your stay. We professionally clean and personally inspect each of our homes immediately after every guest checks out and before a new guest checks in. If you had any concerns about the home, you did not report anything to us at any time during your stay. If you had, we would’ve responded immediately and worked to resolve any concern you had. It is also true that you treated our home worse than any dog. You peed on the floors, on all of the beds and linens, and many other places, basically everywhere except where humans should, in the toilet, which you also damaged. In addition to damaging the toilet and treating the home as such, you also damaged a door and trim work. We found and photographed all of these things when we arrived to the home minutes after your departure. When sent you photos and notified you of the charge for the damage, and that is when you made the claim that you put in your review. Additionally, we found evidence throughout the home of illegal substance use, which we also photographed. We had to replace many items in the home, repair damage, and perform an extensive deep clean in order to prepare the home for our future guests. We hope other owners read this before allowing you to stay in their home, we would be happy to share the photographs with the time and date stamps.
Verified

10/10 Excellent

Lisa W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful Salty Shores

We enjoyed the place, pool was great, not far from the beach, or even the river. Everything you needed was there, even beach towels, beach wagon, and pool/beach toys.
Stayed 5 nights in Aug 2024
Response from VrboOwner on 2 Sept 2024
Lisa, we strive for an excellent guest experience, and we are glad to hear we met those expectations for you during your stay with us! We hope to have the opportunity to host you in the future!
From a partner site

10/10 Excellent

Robert B.

I trips the best trip

This is second year staying with Itrips. No matter who you talk to they all end conversation the same way..."and is there anything else I can do for you" simply the best.
Response from VrboOwner on 13 Mar 2025
Thank you for your wonderful review, Robert! We are thrilled to hear that you enjoyed your second stay with iTrips at Salty Shores. It's fantastic to know that our team's dedication to service and their willingness to go the extra mile made a positive impression on you. Your kind words mean a lot to us, and we would love to welcome you back for another memorable stay in the future!
From a partner site

10/10 Excellent

Carol P.

Salty Shores

The home was clean and exactly as pictured. The pool was clean and outside well maintained with the fence for dogs. Only a few minor things to note - if you have small dogs they could escape under the fence in a couple of areas so you need to supervise them. Beach chairs are really low if you have elderly folks or those with knee issues. Also could use garbage cans and mirrors in bedrooms to get ready with so many people and only two bathrooms Great and easy walk to beach. Crosswalk is available as a safe option to cross the busy highway. Overall a good location if you want a private pool and beach option. We would stay there again if we head back to St Augustine.
Response from VrboOwner on 13 June 2025
Thank you for your fantastic review, Carol! We are thrilled to hear that Salty Shores provided you with a wonderful stay. It's great to know that you found the home clean and exactly as pictured, and that you enjoyed the well-maintained pool and outdoor area. We appreciate your feedback regarding the fence for small dogs, the beach chairs, and the need for additional garbage cans and mirrors in the bedrooms. Your suggestions are valuable to us, and we will take them into consideration for future improvements. We're delighted that you found the location convenient with an easy walk to the beach and a safe crosswalk option. Your kind words mean a lot to us, and we can't wait to welcome you back for another stay if you return to St. Augustine!
Verified

10/10 Excellent

Clarissa K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Would stay there again!

The owners have set up this rental well. We had what we needed. If you stay more than 2 days, you will need more TP and possibly more laundry detergent, otherwise we had everything. Plenty of towels. There was even a beach cart and chairs. Quick walk to the beach. Very clean. Pool was nice. Lots of seating and many TVs.
Stayed 4 nights in Jul 2024
Response from VrboOwner on 16 Aug 2024
Clarissa, thank you for your excellent review. We are so glad you had everything you needed for a great stay! The easy access to the pool and beach is wonderful! We hope to host you again!
From a partner site

10/10 Excellent

Nice stay

Served our family of 3 plus dog well for a nice weekend getaway. Easy, short walk to the beach and the pool was lovely. House was clean and well stocked. Plenty of room to spread out. Only minor issue was the TV set ups. We downloaded and paid for the screen share app but it didn’t work well, kept timing out. We could not add apps to the Roku TVs to watch our local streaming. Otherwise, we enjoyed the stay.
Stayed 3 nights in Aug 2024
Response from VrboOwner on 17 Aug 2024
We loved hosting you, and hope to have you back! Thank you for your feedback as well. Glad the location and accommodations were memorable!
Verified

4/10 Poor

Shari G.

Disliked: Cleanliness, check-in, communication, listing accuracy

Good location, not family friendly

House was in a good location. Close to the beach. Upon arrival, we noticed lots of white dog hair on the couches in the main living room and the sunroom. We locked off sunroom so our children could not go down there. We cleaned up as best as we could, as there was dog hair on couches and sand on tables. Our children found toys under the couches and couches had visible scratches from a pet. Plenty of towels but no extra sheets. If you are traveling with you kids, I would bring extra sheets as we all know accidents happens. Did not happen to us but it could happen for anyone. Also no plastic plates or cups, so be sure to bring your Own.
Stayed 3 nights in Oct 2024
Response from VrboOwner on 23 Dec 2024
Shari. we have a solid reputation of providing excellent accommodations and customer service, so we take these claims very seriously. We inspected the property hours before your arrival and there was not any dog hair to be found. We would have been happy to provide extra sheets and any other item you needed if you had reached out to us.
Verified

10/10 Excellent

Daniel C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Vacation Bliss

Salty Shores is a lovely home. It was a great fit for our family. Upon our arrival we were concerned about the distance from the beach and the busy street we had to cross to get there But it was only a ten minute walk and the traffic was very good about stopping when the lights flashed. We quickly mastered the short trip and enjoyed walking our dog daily and taking the grandkids the second week. We loved the pool and appreciated having a private fenced in yard. Having a playground so close was a bonus. The house was well stocked with towels, hand soap, etc to get us started. A grocery store and drug store were a short drive away. In fact St George street, restaurants and shops were all a short drive and we visited many of them often. We did have an issue with the grill not working. We contacted the rental service and they did have a new grill delivered a couple of days later. The washer and dryer were like new and so convenient. I think there are only a couple of issues of concern. One was the lack of serving dishes. We could have used a couple more. Other than that the kitchen was well stocked. Also when we arrived we did mop the floor, It was dirty. Another suggestion would be to leave a few cleaning products available for a quick clean up if necessary. Also, access to a vacuum would be helpful. The pluses far outweigh the negatives. We highly recommend Salty Shores and would love to stay there again.Oh! The free tickets were greatly appreciated!
Stayed 13 nights in Apr 2025
Response from VrboOwner on 8 Dec 2025
Thank you so much for your detailed and thoughtful review! We’re glad to hear that the home was a great fit for your family and that you enjoyed the pool, fenced yard, nearby playground, and convenient location. We appreciate your feedback regarding the kitchen, cleaning supplies, and grill, and we’ll use it to improve future stays. It’s wonderful to know that, overall, you had a positive experience. We would be delighted to host you again anytime!
Verified

6/10 Okay

Debbie T.

Liked: Cleanliness, check-in, listing accuracy

I will not use Itrips again

The house was nice but in a rather secluded area. The tv reception was not good. I had started watching a movie on Prime with many episodes at home. I was eager to finish it while I was on vacation. Much to my dismay, something was wrong with the reception on the tv. The voices kept coming and going the whole week. Also, the pool has no ladders. I don’t think it would be good for children. It is hard to get in and out of it without slipping. Lastly, I mistakenly left one of my bags at the house. I did not realize it until 7 hours later when I got home. I was so lucky in a way that I left my iPad in that suitcase. The location app was on. When I called Itrips, they said they would call the house cleaner. They said the address where the iPad was being tracked belonged to the house cleaner. It appeared she carried my bag with her but 7 hours later, she had not reported that I had left it. They called, but she didn’t answer and didn’t return the call. I called Itrips the next day, and they had not heard from her so they called again. My iPad was tracked to her home. Yet, when Itrips finally got her on the phone, she claimed she didn’t clean the house, and she didn’t know where the suitcase was. So, I contacted an attorney. When I told Itrips that, they rushed to find the bag and pick it up. I do not think I would have gotten the bag back at all had I not pursued it and the fact that I had the cleaner’s address. No one could deny that I had left it and that the cleaner had it.
Stayed 7 nights in Apr 2025
Response from VrboOwner on 9 June 2025
Debbie, thank you for taking the time to share your feedback. We’re glad you enjoyed the home, and we’re sorry to hear that there were aspects of your stay that didn’t meet your expectations. We always encourage guests to reach out during their stay if they encounter any issues, as we are more than happy to help in real time. Had we known you were experiencing problems with the TV audio, we would have gladly come by to troubleshoot and resolve it for you. While the pool does not have traditional ladders, it does include multiple built-in step areas designed for safe entry and exit. We appreciate your feedback and will keep it in mind for future considerations. Regarding your forgotten bag, we understand how stressful that situation must have been. However, within minutes of you letting us know it was left behind we responded and let you know we were working on locating who had it. While it may have taken some time to arrange picking up your bag from the cleaner, we had no intentions of keeping your bag. You reported it missing around 8 pm on a Sunday night, there was no way for us to pick it up from her and ship it that evening to you. The next morning we got in touch with the cleaner and picked your bag up. We worked hard, during our busiest season, to retrieve the bag and ship it back to you in a timely manner. Thank you again for your review, and we do wish you all the best in your future travels.
Verified

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2025
Response from VrboOwner on 2 Feb 2026
Thank you so much for the kind rating! We’re thrilled to hear your stay met your expectations. We would love to host you again!

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