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Aparthotel

Otonomus Tulum

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Photo gallery for Otonomus Tulum

Pool
Private pool
Front of property
Room
View from room

Reviews

8.8 out of 10
Excellent

Highlights

  • Dive into relaxation
    Unwind in the top-rated pool, your perfect spot for relaxation.
  • Outdoor pool
    The outdoor pool is a refreshing retreat under the open sky - a rare gem in this area.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Close to Tulum Beach

Popular amenities

  • Outdoor pool
  • Kitchen
  • Washer/dryer
  • Air-conditioning
  • Deck or patio
  • Massages in spa

Explore the area

View map
Calle 71 sur mz 699 L1 004, Tulum, QROO, 77765
  • Place, Tulum Beach
    ‪14 min walk‬
  • Place, SFER IK
    ‪4 min drive‬
  • Place, Tulum Mayan Ruins
    ‪18 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪73 min drive‬

Choose your unit

View all photos for Studio, 1 King Bed, Private Pool, Ground Floor

Room

Studio, 1 King Bed, Private Pool, Ground Floor

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Apartment, 1 Bedroom, Private Pool, Pool View

Room

Comfort Apartment, 1 Bedroom, Private Pool, Pool View

  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View

Living area

Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View

  • 89 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Studio, Balcony

Room

Comfort Studio, Balcony

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Apartment, 1 Bedroom, Balcony

Room

Comfort Apartment, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

Room

Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

  • 89 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Studio, Valley View

Room

Deluxe Studio, Valley View

  • Valley view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio, Private Pool, Sea View

Room

Deluxe Studio, Private Pool, Sea View

  • Sea view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 Bedroom, Private Pool, Valley View

Living area

Deluxe Apartment, 1 Bedroom, Private Pool, Valley View

  • Valley view
  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 Bedroom, Private Pool, Sea View

Private kitchen

Deluxe Apartment, 1 Bedroom, Private Pool, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View

Living area

Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View

  • Valley view
  • 89 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View

Room

Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View

  • Sea view
  • 89 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Exclusive Apartment, 1 King Bed, Private Pool

Room

Exclusive Apartment, 1 King Bed, Private Pool

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Otonomus Tulum

Along with an outdoor pool, this smoke-free aparthotel has spa services and concierge services. WiFi in public areas is free. Additionally, laundry facilities and tour/ticket assistance are on-site. Each apartment boasts a tablet computer and offers free WiFi and a kitchen. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Housekeeping is available on request.
Otonomus Tulum offers 48 air-conditioned accommodations with tablet computers and washers/dryers. This individually decorated accommodation includes kitchen islands. Kitchens offer fridges, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 55-inch Smart televisions come with digital channels. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Turn off the lights and lock the doors

Access methods

Access code, front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Property # 111609856
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Does Otonomus Tulum have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

Is Otonomus Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Otonomus Tulum?

There is free parking nearby.

What time is check-in at Otonomus Tulum?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Otonomus Tulum?

Checkout is at 11:00 AM.

Where is Otonomus Tulum located?

Situated in Tulum, this aparthotel is within 1 mi (2 km) of SFER IK and Tulum Beach. Jaguar Park and Tulum National Park are also within 2 miles (3 km).

Otonomus Tulum Reviews

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 181 out of 275 reviews
Rating 8 - Good. 52 out of 275 reviews
Rating 6 - Okay. 15 out of 275 reviews
Rating 4 - Poor. 10 out of 275 reviews
Rating 2 - Terrible. 17 out of 275 reviews

9.0/10

Cleanliness

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Check-in

8.8/10

Communication

9.4/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, check-in, communication, listing accuracy
Hotel has excellent location from town and the beach, hotel has nice pool and best rooms have kitchen space to cook meals
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, check-in, communication, listing accuracy
Great staff!
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, modern, and friendly staff. Very helpful ensured my stay was comfortable.
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Johndit

Liked: Cleanliness, check-in, communication, listing accuracy
Clean room loved everything about the place
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Christina

Liked: Cleanliness, property conditions & facilities, communication
Front staff were very helpful and friendly, rooms were beautiful and clean.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

joe

Liked: Cleanliness, property conditions & facilities, communication
Wonderful stay, Wonderful experience!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Julie Ann

Liked: Cleanliness, property conditions & facilities, communication
We enjoyed our stay at Otonomous very much. Staff were courteous, helpful and welcoming. The hotel had a comfortable organic decor and vive.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Mona

Liked: Cleanliness, room comfort, communication
Friendly staff, nice stay
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Cinta M

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy communication, helpful front desk, and stylish apartment.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

melissa

Liked: Cleanliness, check-in, communication, listing accuracy
The apartments are spacious, clean and modern. The pool is beautiful and a calm, welcoming space to chill out while on holiday. The staff were so friendly and helpful with anything needed. They were very kind and happy.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities, communication
Best stay ever.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Charbel

Liked: Cleanliness, amenities, property conditions & facilities, communication
the room was so clean and i enjoyed the stay a lot additionally the staff was so friendly !!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Elie

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a Wonderful stay , the hotel is clean and the service was amazing!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tommy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was more than wonderful, spotless room, amazing service.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities, communication
Rooms were clean and spacious. Staff was very accommodating
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Horia

Liked: Cleanliness, check-in, communication, listing accuracy
Wonderful experience, beyond our expectations. Staff and owner very friendly. The room was big and clean. Fully equipped kitchen. Very nice pool. The location is fantastic, close to beautiful Tulum Beach, convenience stores which make exploring the area very easy. Overall, it was a relaxing and enjoyable stay. I would definitely return and recommend this hotel to anyone looking for comfort and a pleasant atmosphere.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Silvia Odalis Santaolalla

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great! Great staff as well
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy check in, friendly staff, clean rooms, comfy beds and a good location. My family loved seeing the sunrise over the ocean from the roof.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Khalil

Liked: Cleanliness, property conditions & facilities, communication
Clean rooms and amazing staff , I highly recommend this place , so peaceful and quiet.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lamar

Liked: Cleanliness, property conditions & facilities, communication
Very nice would stay again!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Alea

Liked: Cleanliness, amenities, property conditions & facilities, communication
Responsive concierge, beautiful abs peaceful location surrounded by beautiful views. 6 min drive to beach.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Kayla Woneda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved that this place was so spacious and beautiful! There wasn't too many front desk staff but the pool and lighting was great! I loved how the rooms came with washer/dryer, a full kitchen and a stove top. My friends and I got a pool on top of ours and it was beautiful!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed one night at Otonomus and really liked it! The place is clean, modern, and fully automated super easy check-in and access. Perfect for a quick, quiet stay!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

blair albert

Liked: Cleanliness, property conditions & facilities, communication
The room was good, pool was great and Kurt at the front desk was the highlight, he was always helpful and full of information on Tulum.
Stayed 14 nights in Nov 2025
Verified

10/10 Excellent

DESIREE

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was very helpful, place was clean in room and public areas, quiet for the most part (little construction work next door)
Stayed 3 nights in Oct 2025

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