La Veleta, a neighbourhood in Tulum, is home to Panacea Condo Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. Playa Paraiso and Soliman Bay are two other places to visit that come recommended. Discover the area's water adventures with snorkelling and fishing nearby, or enjoy the great outdoors with ecotours and ziplining.
Cancun, Quintana Roo (CUN-Cancun Intl.) - 101 min drive
Restaurants
Vaivén - 5 min walk
El Aguajito Marisqueria - 7 min walk
Italdo Pasteleria - 11 min walk
La Taqueria Pinches Tacos Shop - 3 min walk
Pepe The Best Taco! - 4 min walk
About this property
Panacea Condo Tulum
This aparthotel features 2 outdoor pools, a fitness centre and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, a children's pool, concierge services and tour/ticket assistance are on-site. Each apartment has 2 bedrooms and offers free WiFi and a private yard. Comforts include Egyptian cotton sheets and a down duvet. Other touches available are a rainfall shower and a Smart TV.
Panacea Condo Tulum offers 23 air-conditioned accommodations with a safe and free toiletries. This individually decorated accommodation includes desks. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 50-inch Smart televisions come with cable channels.
Bathrooms include a shower with a rainfall showerhead. This Tulum aparthotel provides complimentary wireless Internet access.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, host will greet you
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night.
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 200 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: USD 240 per vehicle (return)
Rollaway bed fee: USD 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Property # 31675822
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Frequently asked questions
Does Panacea Condo Tulum have a pool?
Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM to 10:30 PM.
How much does it cost to stay at Panacea Condo Tulum?
As of 18 May 2026, prices found for a 1-night stay for 2 adults at Panacea Condo Tulum on 16 June 2026 start from AU$110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Panacea Condo Tulum pet-friendly?
No, pets are not allowed at this property.
How much is parking at Panacea Condo Tulum?
Self-parking is free at this property.
What time is check-in at Panacea Condo Tulum?
Check-in start time: 3:00 PM; check-in end time: 9:00 PM.
What time is check-out at Panacea Condo Tulum?
Checkout is at 11:00 AM.
Does Panacea Condo Tulum provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 240 per vehicle applies.
Where is Panacea Condo Tulum located?
Located in La Veleta, this aparthotel is within 6 mi (10 km) of Tulum National Park, Tulum Mayan Ruins and Gran Cenote. Playa Paraiso and Soliman Bay are also within 12 mi (20 km).
Panacea Condo Tulum Reviews
Reviews
9.2
Wonderful
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great Stay and would highly recommend
John
Stayed 3 nights in Nov 2025
Verified
10/10 Excellent
Cesar
28 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great price , great location , we love the Condo.
Cesar
Stayed 7 nights in Oct 2025
Verified
10/10 Excellent
Luz
29 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great I wish I can go back 😊
Luz
Stayed 5 nights in Dec 2025
Verified
10/10 Excellent
JULIAN
21 Nov 2025
Liked: Cleanliness, property conditions & facilities, communication
Beautiful apartment
JULIAN
Stayed 7 nights in Nov 2025
Verified
10/10 Excellent
Robert
15 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Well kept, beautiful common area, good location
Robert
Stayed 2 nights in Sep 2025
Verified
10/10 Excellent
Kim Anh Charlotte
16 May 2025
Liked: Cleanliness, property conditions & facilities, communication
Very good stay for the money spent
Kim Anh Charlotte
Stayed 4 nights in May 2025
Verified
10/10 Excellent
philippe
10 Nov 2025
Liked: Cleanliness, room comfort, communication
Clean in a good neighborhood
philippe
Stayed 6 nights in Nov 2025
Verified
10/10 Excellent
Francesca
25 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
I felt as though I was entering a mini oasis every time I walked through the front door. Serene, clean, and very friendly staff. Communication is very clear and easy to understand. I will definitely be back 🤩♥️
Francesca
Stayed 8 nights in Oct 2025
Verified
8/10 Good
Lyric
28 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
I dont agree or think some of the policies are fair, but overall the best probberty ive stayed at in tulum
Lyric
Stayed 8 nights in Sep 2025
Verified
10/10 Excellent
Martin Hønge
14 Nov 2025
Liked: Cleanliness, room comfort, communication
Very nice, spacious and clean apartment with the amenities one would expect. Lovely and large balcony. The pool area was great, but the sunbeds need cleaning. Decent small gym, but some machines were out of order. No room cleaning our entire stay, but I guess it could have been arranged had we asked. All in all a very nice and affordable stay.
Martin Hønge
Stayed 4 nights in Nov 2025
Verified
10/10 Excellent
Leah
15 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The condo was spotlessly clean and the beds and pillows were extremely comfortable! The hot water in the shower didn't last long, but it was fine. They offer bicycle rentals for 100 pesos per day and it's less than 30 minutes ride to the beaches, 10 to the grocery store, and 15 ish to downtown. There is a pool, a gym, and parking available. We felt very safe there and it is within easy walking distance to some cheap taco stands and nicer restaurants, though the kitchen was very handy and we cooked daily. The staff is friendly and warm. We loved our stay and would stay again.
Leah
Stayed 7 nights in Nov 2025
Verified
10/10 Excellent
Julian Duvan
17 Jan 2025
Liked: Cleanliness, property conditions & facilities, communication
Unreal property and location. The hospitality was always quick and responsive. Thank you for an amazing stay and I can’t wait to see you guys again!
Julian Duvan
Stayed 12 nights in Jan 2025
Verified
10/10 Excellent
MARIA
25 June 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The condo is in excellent condition. There was soap, shampoo, paper and towels. Excellent hosts Eve and Ruben.
MARIA
Stayed 7 nights in Jun 2025
Verified
10/10 Excellent
Mark
14 May 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay, very friendly, clean and comfortable. Very happy 2 weeks.
Mark
Stayed 8 nights in May 2023
Verified
4/10 Poor
Charla
16 Feb 2026
The pro is that the condo is well-furnished, the bed is big and soft, and you have everything you need for a comfy stay. Negatives: This is condo living and not a hotel so manage your expectations around staff being present and engaged. With that said, I found the staff unwelcoming (when they were there at all). Particularly the male staff (one of them looked at me with DISDAIN, ignored me when I greeted them). Literally none of them ever greeted or spoke to me. It felt weird and unwelcoming. I ultimately left early.
Charla
Stayed 8 nights in Feb 2026
Verified
2/10 Terrible
William
26 Dec 2025
Disliked: Cleanliness, communication
Too many hidden charges
William
Stayed 24 nights in Dec 2025
Verified
10/10 Excellent
Eric
15 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was perfect
Eric
Stayed 2 nights in Mar 2025
Verified
10/10 Excellent
Harleen
12 Dec 2023
Liked: Cleanliness, property conditions & facilities, communication
We had a really good experience here. It's located in a great neighborhood with a lot of dining options nearby. the staff was really friendly and easy to work with, and also really helpful. The rooms were extremely spacious as well.
Harleen
Verified
10/10 Excellent
rotem
2 Apr 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
An absolutely amazing experience. The hotel is a hidden oasis in tulum. We truly enjoyed our stay, we loved our private pool and the entire hotel area. Breakfast was 10/10 with freshly made products daily, the staff was polite and welcoming. Would come back anytime to this true gem of a place.
rotem
Stayed 5 nights in Mar 2023
Verified
8/10 Good
Olga
20 July 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We go to Tulum a couple of times a year specifically to stay at Panacea. We love the pool and the generally calm vibe as well as the fast growing neighborhood. Usually, it’s just the relaxing recharge we need, but unfortunately , this time, they were doing repairs and there was sawing and drilling going on which definitely made it less relaxing. Overall, still great, but I will be sure to ask if they are doing any work before our next trip.
Awesome bed. Spacious everything. Kitchen Good. TV was large and working. The bathroom would benefit with a few more towel bars and a shelf in the shower for shampoo etc. well maintained property. Would not hesitate to stay again.
Keith
Stayed 14 nights in Feb 2025
Verified
10/10 Excellent
Emily
1 Aug 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Had an amazing experience as a first time traveler to Mexico. I’m so glad I went with choosing this hotel it was nothing short from amazing! When I come back from tulum I will definitely come back to this luxury hotel! :)
Emily
Stayed 4 nights in Jul 2023
Verified
10/10 Excellent
Christina
25 Feb 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved it. We had a romantic penthouse with private pool, full kitchen, comfy couch that I actually want for my house so bad and the property and foliage around is beautiful. And there’s a hotel cat to greet you upon check in!
Christina
Verified
10/10 Excellent
Elia
2 Aug 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
The residential suite was amazing, we had a large living room, kitchen and gorgeous balcony with a pool and garden view. The hotel staff were very friendly and we met Fifi, the hotel cat. This area is under construction, specifically the road next to the hotel, so having a rental car made it easy to explore. This property was very quiet and felt safe, we had the pool all to ourselves. Great place to avoid crowds!
Elia
Stayed 2 nights in Jul 2023
Verified
10/10 Excellent
Vongpheth
15 Nov 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful oasis inside the courtyard of the hotel. The suites have lots of room inside and the staff was very friendly. This place was very relaxing and was super quite as it was set on the outskirts of downtown attraction. Breakfast was included in our stay. So that was a nice touch. Prices are reasonable. Overall I would love to come back as I feel I had the most peaceful stay and my room felt like a vacation home.
Vongpheth
Stayed 4 nights in Nov 2022
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