Umalas, a neighbourhood in Kerobokan, is home to The Santai by LifestyleRetreats. Shoppers can visit Canggu Square, while everyone can enjoy the natural beauty of Berawa Beach and Batu Belig Beach. Canggu Beach and Nelayan Beach are two other places to visit that come recommended. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
Along with an outdoor pool, this aparthotel has a restaurant and a coffee shop/cafe. Free WiFi in public areas and free valet parking are also provided. Other amenities include spa services, free use of bicycles and concierge services. Each apartment provides an LED TV with satellite channels, plus a kitchenette with a fridge, a stovetop and a microwave. Conveniences include a sofa bed and a dining area, and guests will appreciate thoughtful touches, such as bathrobes and slippers.
The Santai by LifestyleRetreats offers 11 air-conditioned accommodations with video game consoles and a safe. Rooms open to furnished lanais. This accommodation has separate sitting areas and is furnished with single sofa beds. Beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Accommodation at this 4.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.
This Kerobokan aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
Recreational amenities at the aparthotel include an outdoor pool and complimentary bicycles.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services.
Awards and affiliations
Eco-certified property
This property participates in Green Globe – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 16
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 425000 per night.
Free cots are available on request at the property
Payment types
Important information
Optional extras
Fee for continental breakfast: from approximately IDR 420000 for adults and from IDR 210000 for children
Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 4)
Rollaway bed fee: IDR 425000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Property Registration Number 8120017271715, 55110
Property # 8690157
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Frequently asked questions
Does The Santai by LifestyleRetreats have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at The Santai by LifestyleRetreats?
As of 28 May 2026, prices found for a 1-night stay for 2 adults at The Santai by LifestyleRetreats on 12 June 2026 start from AU$192, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Santai by LifestyleRetreats pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Santai by LifestyleRetreats?
Self-parking and valet parking are free at this property.
What time is check-in at The Santai by LifestyleRetreats?
Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.
What time is check-out at The Santai by LifestyleRetreats?
Checkout is at noon.
Does The Santai by LifestyleRetreats provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of IDR 350000 per vehicle applies.
Where is The Santai by LifestyleRetreats located?
This family-friendly Kerobokan aparthotel is located in Umalas, within 3 mi (5 km) of Canggu Square, Batu Belig Beach and Berawa Beach. Nelayan Beach and Canggu Beach are also within 3 mi (5 km).
The Santai by LifestyleRetreats Reviews
Reviews
9.8
Exceptional
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good: breakfast, room size, staff hospitality
Bad; far from airport than expected, noisy along with main road
SHINJI
Stayed 3 nights in Aug 2025
Verified
10/10 Excellent
S
3 Dec 2024
Liked: Cleanliness, room comfort, communication
Excellent service!
Location of the Villa is very convenient and centralised. One of the most beautiful Villa in Bali. Staffs were extremely helpful and nice especially Ms Ayu. Was down with Bali Belly and the team really showed their concern and provide us with the best hospitality. Excellent.
S
Stayed 3 nights in Nov 2024
Verified
10/10 Excellent
Ola
7 Feb 2025
Liked: Cleanliness, room comfort, communication
Great place to stay
What a great place. First of all the staff, very nice, very professional and responsive. The villas are big, with a comfy bed and with a nice big pool to use. The breakfast has a lot of very tasteful options and can be delivered every morning to your villa. Massage at the villa was also great.
There is a number of nice restaurants in the area within walking distance.
The only issue was the Wifi, it was slow and need improving.
Ola
Stayed 5 nights in Jan 2025
Verified
4/10 Poor
Gokhan
26 May 2024
Disliked: Cleanliness, room comfort, communication
Very noisy place
The facility is very good, but the location and the service is very bad. It is very noisy! We stayed in three different hotels in Bali, this one was the worst one.
Gokhan
Stayed 3 nights in May 2024
Verified
8/10 Good
Catharine
9 July 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff are lovely, really accommodating and will help in any way they can.
It is a beautiful set up, although could do with a bit of renovation.
The outdoor bath is a lovely idea but we didn’t use it because it was too old and dirty.
The area is very busy and like most busy areas in Bali, pretty dirty and noisy. This hotel is particularly noisy on a Saturday night when we got no sleep at all.
The overall though is if you want a decent hotel with amazing staff and this is the area you want to be in, it is great.
Catharine
Stayed 4 nights in Jul 2024
Verified
10/10 Excellent
MIYA
2 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Booked 2 villas (1 3 bedroom and 1 2 bedroom) for 11 of us. Overall, we had a wonderful time. The whole property wasn't too big so everything seems very private. Straight from the welcome, breakfast servings, and housekeeping, the staff were very helpful and polite.
The villas were heavenly. The pool, the spacious rooms, the layout of the living rooms. The 3 bedrooms villa had an open living room which was just nice during sunny days like what we had, but I would think that it would be disastrous during the rainy season. The 2 bedrooms villa had a closed living room which was much more ideal for me.
There were few things I wasn't a fan of. For instance, there was very minimal number of sockets in the rooms. By this I mean the sockets are used for portable lights in the room, and if those lights are plugged out, the room would be quite dark at night. Also, the "open" bathroom does give a nice feel to it, but sometimes this also mean that the bathroom is prone to bugs coming in.
The shower door couldn't close in my room and it was so hard to adjust the shower to get warm water.
One unfortunate experience is that we saw a rat in one of the 2 bedroom villa rooms during one of the nights. We were ok because no one was particularly scared of rats, so we chased it off. But I would say this requires more attention from the management to improve maintenance of the property.
Overall, had a wonderful stay, and I would come back again when going to Bali in a big group.
Excellent facilities in all the villas, staff friendly, nothing was a problem. A bonus having a restaurant and bar on the grounds. No issues on getting dropped,off for shopping or dinner in their own vehicles.