Zama, a neighbourhood in Tulum, is home to Xambé . Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Explore all the area has to offer with cave exploring and ecotours.
Along with an outdoor pool, this smoke-free aparthotel has concierge services and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a banquet hall are on-site. Each apartment offers free WiFi, premium bedding and a Smart TV with digital channels. A rainfall shower, a coffee/tea maker and a ceiling fan are among the other amenities available to guests. Housekeeping is available on request.
Xambé offers 28 air-conditioned accommodations with coffee/tea makers and complimentary bathrobes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on request and an iron/ironing board can be requested.
Recreational amenities at the aparthotel include an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 2:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you to complete the following before checking out:
Turn off the lights
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of MXN 1000, per accommodation, per stay, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Payment types
Important information
Optional extras
Pet deposit: MXN 1000 per stay
Pet fee: MXN 1000 per accommodation, per stay
Service animals are exempt from fees
Cleaning/housekeeping/linen fee: MXN 500 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Property # 96302817
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and Huawei Pay
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Frequently asked questions
Does Xambé have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Xambé ?
As of 6 June 2026, prices found for a 1-night stay for 2 adults at Xambé on 7 June 2026 start from AU$90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Xambé pet-friendly?
Yes, this property allows cats and dogs (limit 2 total). There's a deposit of MXN 1000 per stay and a fee of MXN 1000 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at Xambé ?
Self-parking is free at this property.
What time is check-in at Xambé ?
Check-in start time: 3:00 PM; check-in end time: 2:30 PM. Late check-in is available during limited hours.
What time is check-out at Xambé ?
Checkout is at noon.
Where is Xambé located?
Located in Zama, this aparthotel is 1.2 mi (2 km) from Hunab Lifestyle Center and within 3 miles (5 km) of Tulum Beach and Tulum Mayan Ruins. Dos Aguas Park and Jaguar Park are also within 2 miles (3 km).
Xambé Reviews
Reviews
8.6
Excellent
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Liked: Cleanliness, amenities, property conditions & facilities, communication
Bright and spacious rooms, kind staff, very quiet and safe hotel. The neighbourhood is also very quiet.
Lovely rooftop pool .
We'll be coming back!
Julie
Stayed 9 nights in Jan 2026
Verified
10/10 Excellent
Prashant
6 Jan 2026
Liked: Cleanliness, property conditions & facilities, communication
Well maintained apartments
Prashant
Stayed 3 nights in Jan 2026
Verified
10/10 Excellent
Eric
16 Jan 2026
Liked: Cleanliness, amenities, communication
Wonderful experience..the staff was fantastic and very helpful… you need a car or scooter… one downside of aldea zama, very few street lights at night…
Eric
Stayed 5 nights in Jan 2026
Verified
2/10 Terrible
Bashar
4 Jan 2026
Disliked: Cleanliness, amenities, property conditions & facilities, communication
This place is genuinely awful. Save your money and never come here
Bashar
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Isabella
3 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
BEST STAY OF MY LIFEE.
NOT ONE ISSUE.
Romina was the absolute sweetest angel. She made our trip so swift and accommodating. We would stay here again 100000000x more it’s just based on your preference of how close to the beach you want to be
Isabella
Stayed 5 nights in Dec 2025
Verified
10/10 Excellent
Shruti
31 Dec 2025
Everything
Shruti
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Jennifer
29 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Xambé is a little peace of heaven! We stayed on the top floor and the view is incredible. Very safe and quiet area. 5-10 minute walk to amazing restaurants. I would recommend having a car. Surrounding area is all very nice and also very safe. Romina and Baltazar took amazing care of us! Highly recommend. This was my second time staying here and I hope to return again someday!
Jennifer
Stayed 9 nights in Nov 2025
Verified
10/10 Excellent
Nicholas
15 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very beautiful place to stay
Nicholas
Stayed 3 nights in Apr 2024
Verified
10/10 Excellent
Jared
26 Oct 2024
Liked: Cleanliness, property conditions & facilities, communication
Amazing stay thank you!
Jared
Stayed 2 nights in Oct 2024
Verified
10/10 Excellent
Kadeem
28 July 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
My stay at this property was great . I loved the personal pool that came with the grand suite & also the rooftop pool was really nice . Would definitely come back !
Kadeem
Stayed 3 nights in Jul 2025
Verified
10/10 Excellent
Uyirendiren
4 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay in Tulum
Uyirendiren
Stayed 4 nights in Mar 2024
Verified
10/10 Excellent
Marie-Andree
22 Feb 2025
Liked: Cleanliness, property conditions & facilities, communication
Beautiful design , Zen ambiance, good and friendly services.
Marie-Andree
Stayed 2 nights in Feb 2025
Verified
10/10 Excellent
Julie
21 Feb 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious apartments, great roof -top pool well maintained, friendly staff
Julie
Stayed 14 nights in Feb 2025
Verified
10/10 Excellent
Andrew
29 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful property
Andrew
Stayed 1 night in Dec 2024
Verified
10/10 Excellent
Garry
4 Dec 2024
Liked: Cleanliness, property conditions & facilities, communication
This property looked just like the pictures & Monica at the front desk was very helpful.
Garry
Stayed 2 nights in Nov 2024
Verified
10/10 Excellent
Fan
8 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very beautiful design, great facilities and surrounding environment, and the front desk staff Monica is very friendly and supportive
Fan
Stayed 1 night in Nov 2024
Verified
8/10 Good
Jennifer
28 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Brand new beautiful hotel. I loved that it was in a quiet area -- there's still construction happening nearby like most of Tulum but overall was a great stay.
Jennifer
Stayed 4 nights in Feb 2024
Verified
10/10 Excellent
jason j
5 July 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful hotel and beautiful host. Super nice people. We had an amazing stay and can’t wait to return.
jason j
Stayed 5 nights in Jun 2024
Verified
10/10 Excellent
Cindy
4 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
People from reception helped me to find good places with local food 😋
Cindy
Stayed 3 nights in Nov 2024
Verified
10/10 Excellent
Oscar
10 June 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The reception was amazing and the interaction with the staff of Xambé was so pleasant!
Oscar
Stayed 3 nights in Jun 2024
Verified
10/10 Excellent
Angelika
6 Feb 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
I had a relaxing holiday
Angelika
Stayed 21 nights in Jan 2024
Verified
10/10 Excellent
djeneba
20 Nov 2024
Liked: Cleanliness, property conditions & facilities, communication
We loved our stay at Xambé. The place was quiet and clean, we were able to walk to the local plaza to get some wine and local food. The infinity pool was amazing and it was empty almost everytime we went up there. 10/10 stay.
djeneba
Stayed 1 night in Nov 2024
Verified
10/10 Excellent
Jason
17 Feb 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the rooftop pool. Only thing was the shower and wasn’t that great
Jason
Stayed 5 nights in Feb 2025
Verified
10/10 Excellent
Nahje
1 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The stay was amazing, we had so much space & it was beautifully designed. We got help with everything we needed. The location is up & coming so it isnt walkable but we got help with transportation around Tulum which helped our experience tremendously. We would definitely stay here again.
Nahje
Stayed 4 nights in Sep 2024
Verified
10/10 Excellent
Andrew
10 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication