6/10 Okay
virginia w.
13 May 2024
Faded Elegance
I've been conflicted for the last 2 weeks about this review. We stayed for the month of April 2024 and overall we enjoyed our stay. Firstly rhe positives - the position was fantastic. There were few other options in the centro storico. We were able to walk everywhere including the railway station. The apartment was bright and very spacious. The decoration was “quirky”! There was a lift for those who couldn't tackle the 63 stairs, unusual for an old building. Anything we asked for during our stay was promptly attended to, thank you.
However, the check in process was rushed and not comprehensive eg no instructions for the washing machine etc., no list of contact numbers for emergencies, taxis etc as is usual in our experience. Most places also offer a welcome pack of water, wine etc. We were only offered 2 cleaning days in the month, usually it's once a week. I am always happy to do the cleaning myself but it didn't seem to be an option. The kitchen needs to be relaced, as does the furniture in the sitting area.
The elephant in the room is the noise from the piazza, every night until 3 or 4 in the morning. It's impossible to sleep in the front room and the noise can also be heard in the back bedroom. It's not possible to open the window because of this.
I hope this is a fair review as we've given it a lot of thought. Even though we really enjoyed our stay we probably wouldn't do so again. Cheers, Virginia and Barry (Australia)
virginia w.
Stayed 28 nights in Apr 2024