8/10 Good
Brenda J.
5 June 2024
Liked: Cleanliness, communication, location, listing accuracy
Great location but awkward payment/checkin process
The apartment is right in the Gothic quarter. It was clean, and the beds were very comfortable. Hot shower. Convenient to have washer/dryer in apartment. The rent is fairly expensive but I believe it is typical for this part of Barcelona at this time of day.
When we did have a question/issue, we got a response fairly quickly. But you should know that these communications only happen during normal working hours. If you are coming in very late at night, I think you might be out of luck to get help.
The payment process was awkward: one payment upon booking, 200 euro security deposit 4 days arrival and then final payment 48 hours of arrival. Since we were travelling in Morocco before going to Barcelona, this multi-step process was a pain two of our credit cards got denied during the payment process.
In order to avoid first walking to an office on another street apartment with all your luggage to get your key, you are provided an electronic key through JustIn. The communication of the need to download the app with specific settings was unclear, but fortunately we got it right. It took me digging and digging with questions to find out the name of the app so I could download before leaving home.
Some of the things I have been provided at other VRBO properties were NOT PROVIDED here: coffee, paper towels, napkins, spatula for cooking, salt and pepper, oil. Just be prepared that if you are cooking here, you have to pick these things up at the Carrefour down the street.
Brenda J.
Stayed 3 nights in May 2024