Spacious with a super convenient location!
Dan or Heidi
- english, french, spanish
100% refund if cancelled at least 30 days before arrival date. 50% refund if cancelled at least 14 days before arrival date.
Beach Vacay/Great Location
Easy process. Not much contact needed with the owner. Rated an overall 4 only because the master tub did not drain properly while showering (water built up around your feet ankle deep). And you had to pay and use the community laundry room with a washer and dryer in the unit. However, everything else was perfect, no complaints.
Not what we were expecting
While the location was great and the house was very well stocked.... that was about it. Upon booking we were told that the unit had 2.5 bathrooms. We assumed that meant they all worked. The master shower had a huge hairball sitting on the drain, and wouldn’t drain while u were showering, causing you to be standing ankle deep In backed up water. Water was leaking into the bathroom floor, and started to leak through the ceiling onto the dining Room table. We were told the plumber would be there in two days, and that all 5 of us needed to use the one working shower. But hey, the water pressure was awesome. The plumber did come and said he thought it was fixed, for us to give the caulk 24hrs to dry and the. We could use it. We obliged, and still 24hrs later we were still standing in backed up water. We were also told the unit had a private washer/dryer. The dryer wouldn’t work...... and we were told to use the community dryer. There was dog hair all over the dark wood floors and u could see where it was collecting around the feet of the tables, ect. We found several roaches kicking on the floor. Both my husband and daughter were stung by wasps, because of nests that were on both the patio and balcony. That made for a nice vacation treating with Benedryl. Nail heads were raised on some of the stairs. The upper balcony railing/floor was very loose and leaning. However, we received messages about complaints about us..... saying we had a vehicle parked on the grass, which did not belong to us. They said there were complaints because we had a small 5x8 trailer in one of our 2 designated parking spaces (yet we were never told that would be a problem) They complained about us using a grill, which was on the patio when we arrived. They tried to say we had the thermostat on 50° which is crazy, it would never reach 50
In FL heat..... so we agreed a maintenance guy should come, and he never did. The last complaint was we disconnected the WiFi.... which is possible that one of the kids unplugged it not knowing what it was. I did apologize for that. We would never try to stay here again.
Regretfully for us as business owners you don’t wish to come back however, all the neighbors who complained about your stay will be very happy to know this news. For the record, We received multiple complaints from the HOA via email and phone and from the neighbors as well about the commotion and noise that you were making especially because of your multiple vehicles that were parked all over the common areas. The HOA also complained to us about your trailer that was parked on the plants and grass. You had a huge grill on the back of a pick up truck that belonged to you. Neighbors complained about your big loud bbq drinking parties that disturbed the entire neighborhood. We asked you in a very respectful way to move the vehicles and stop using the huge grill which is not allowed by HOA rules for safety reasons. We asked that you put the thermostat on a reasonable temperature and not 50 as this would render the system useless because you were leaving the doors opened due to the large size of your group constantly coming in and out. Our plumber lives two blocks down the road and when you complained two days later about slow drainage the plumber found a large ball of hair Same color and texture of your two dogs. We have en extermination service that services the unit twice a month and we’ve never had complaint before yours throughout the entire season. Guest comfort and enjoyment is top priority for us and we wish you same in your next beach vacation.
Weather was great.
We thought there good be some up grades on unit. Master bed wasnt the comfortable at all mattress could be replaced. Both shower heads need work.
We consider guest satisfaction as top priority. Concerning the issue with the mattress we never had a complaint about the it as we change it every year. We only wish the guest had contacted us immediately concerning the mattress - which is fairly new. We have several mattresss tops with varying degrees of firmness or softness that we could have supplied via our maintenance service. The shower heads are purposely heavy duty and very generous in water flow. We will certainly Have our maintenance crew to the townhouse and re-examine every item. We are always very appreciative of feedback and we always strive for 100% guest satisfaction.
Comfortable, very clean.
The property was very clean and comfortable. The location was amazing.
Sugar white sand and so much to do!
Location location location !!! Summerhouse one has the advantage of being an older property and therefore it boasts spacious grounds and is right in the centre of everything!!! ( restaurants , beach bars, pharmacy, massage all in walking distance) there is a brand-name outlet mall and grocery store for a 6 minute drive, it is an 11 minute drive to designer shopping or Walmart! Some real bonuses to this property are the 63 second walk to the beach, 2, assigned parking spaces out front, 3 bathrooms, 3 televisions and a huge backyard! There is a patio with a smoker on the main level. You can sit on the balcony off the master for enjoying morning coffee overlooking the pool and the palm trees. The beds are incredibly comfortable and there is a terrific cable package for those rare rainy days . Dan and Heidi pay attention to every detail- there was even a tether for our dog in the backyard, and a garden hose to wash the sand off of our toes ! A highlight of our trip was when our son joined us for two weeks and we chartered a private boat into the gulf and as a family caught a shark!!!!- as well as many other species of fish... we highly recommend visiting the harbour walk Marina in Destin ! This is the perfect place for pets and kids of all ages!!
1st time to Destin, Beautiful beaches! Condo was okay for price. Bathroom shower doors were a mess and master bed was hard but overall nice condo for the price. Loved the location
Convenient to beaches, shopping, restaurants, golfing, fishing. Scenic walking trail to enjoy the beautiful scenery! Easy access to the beach! Walk to everything!