We were severely disappointed in this rental and the communication.
On arrival first thing we were met with was a kitchen that was falling apart. The kickboard had fallen off onto the floor, while the dishwasher door had been removed off, and there was a note that said it was out of order, do not use.
We then realized all the bedrooms had individual lock boxes we had to open to get a key to enter each room - it made the house feel unwelcoming.
The bedrooms themselves were very uncomfortable. The downstairs bedroom was internal with no windows besides a skylight and no means for ventilation, and had a glass door to the living room, which left those in the downstairs bedroom feeling exposed Upstairs, the large bed was basically unusable - I’ve never felt a mattress like it. It was so thin, and every single spring could be felt digging into you. The bed couldn’t be used.
Both bathrooms appeared to be recently renovated but both had cleanliness issues they had dirt in the corners, dirty ring marks in the bathroom cabinet, the shower room upstairs was covered in hair on the floor and surfaces, and there was a sharp shard of plastic a broken soap dish . Our towels were also very stained.The management became entirely unresponsive. After one of the worst nights sleep we’ve all had in a long time, we ended up leaving the following morning. Overall, I’ve had good experiences staying at VRBO rentals in the past, but this was dismal and I would not recommend staying here.