Villa Eterno: A Charming Hilltop Retreat, with plunge pool

Dear Marek and family, Thank you very much for your lovely review and feedback. We are so pleased that you enjoyed your stay at Villa Eterno. We hope to greet you again one day. Kind regards Team Jacaranda

Dear Emma, Many thanks for your lovely feedback. We are happy that you enjoyed your stay at Casa Ithaka. Would be lovely to welcome you to a Jacaranda property again! Kind regards Team Jacaranda

Dear John and family, Many thanks for your great review. Casa Ithaka awaits you at anytime you would like to visit! It was ha pleasure to accommodate you and you family. Kind regards Team Jacaranda

Dear Michèle and family, Many thanks for your lovely review. We are so glad you enjoyed your holiday at Casa Ithaka. We hope to welcome you again to a Jacaranda property. Kind regards Team Jacaranda

Dear Ian, Many thanks for your brilliant feedback. It was a real pleasure to accommodate you and your family. We hope that we have the opportunity to greet you again at a Jacaranda property. Have a great rest of the summer Kind regards Team Jacaranda

Dear Vivian, We regret that your experience at Casa Ithaka did not meet your expectations. Your expectation was that the entire property was cooled with air-conditioning. In the description for the house it is clearly described as partially cooled. Even detailing where the units are fitted, perhaps you overlooked this when making the booking? The fan in the unoccupied bedroom downstairs had a bolt missing to adjust and fix the angle of flow. This was replaced within 24 hrs. When our representative replaced the fan he noted that the air conditioning was functioning but a number of doors were open allowing hot air in. In order for the rooms to be properly cooled, all doors and windows must be closed. When this criteria is met the air-conditioning is sufficient. Upon your arrival the representative was ask if the WiFi worked upstairs. He confirmed this by demonstrating YouTube would work upstairs. We believe this is a good indicator of sufficient bandwidth for most uses. He also checked the Internet speed the following day and it was working to the same standard. The pool is kept to a very high standard by professionals and was at its correct depth. As a small, but professional company, we pride ourselves on our customer service. Our representative was called to the property as you had informed him that the gas wasn't working on the cooker. He attended within 15 minutes only to find you had inadvertently switched the gas off from the wall. We made every effort to accommodate you and your needs. We regret that you did not experience the charm and peace that Casa Ithaka has to offer. Kind regards Team Jacaranda

Liebe Birgit, vielen Dank für Ihr großartiges Feedback. Wir freuen uns sehr, dass Ihnen Ihr Aufenthalt in der Casa Ithaka gefallen hat. Es ist in der Tat ein perfekter Ort zum Entspannen. Wir hoffen, Sie bald wieder in einer Jacaranda-Unterkunft begrüßen zu dürfen. Mit freundlichen Grüßen Ihr Jacaranda-Team

Chère Laetitia, Merci beaucoup pour votre commentaire "parfait" ! Nous sommes ravis que vous ayez apprécié votre séjour à la Casa Ithaka. Nous espérons pouvoir vous accueillir à nouveau dans une propriété Jacaranda à l'avenir ! Nous vous prions d'agréer, Madame, l'expression de nos salutations distinguées. L'équipe Jacaranda

Chère Ingrid, Nous vous remercions pour vos commentaires élogieux. Nous sommes ravis que vous ayez apprécié votre séjour. Nous espérons pouvoir vous accueillir à nouveau prochainement dans une propriété Jacaranda. Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées. L'équipe Jacaranda

Cher Laurent, Nous vous remercions pour vos commentaires très utiles. Nous sommes ravis que vous ayez apprécié votre séjour. Une machine à café à capsules a été installée dès que nous avons lu votre commentaire. Nous espérons pouvoir vous accueillir à nouveau dans une propriété Jacaranda prochainement ! Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées. L'équipe Jacaranda

Dear Patrice, Many thanks for your 5 star review. We are so glad that you enjoyed your stay and hope to welcome you again to a Jacaranda property. Kind regards Team Jacaranda