Verified review
6/10 Okay
patrik k.
15 Oct 2026
Liked: Cleanliness, location
Disliked: Check-in, communication
This apartment is in a very central location in Madrid. Super close to shops, restaurants and nightlife. Being so central is convenient, but comes with problems. The restaurants and bars on the street below are extremely loud very late into the night, making it impossible to sleep in the living room sofa. This was NOT mentioned in the description. Furthermore, the payment needs to be made on a 3rd party platform, not through VRBO which is suspicious and I actually had to call VRBO about it because I was sure it was a scam. Turns out it's not a scam, but they make it much more difficult than it needs to be to pay. Better stick with a property that takes payment straight thru VRBO. Then they require you to enter in all guest info via their own proprietary website. The user interface of that website is some of the worst UX I've ever encountered online. Ever. It's super buggy which makes you wonder about its security as well. And it HAS to be done on your mobile phone, doesn't work on a PC. Make sure you do this ahead of time before you travel. Moreover, they force you to psy a security deposit ON THE DAY OF check-in. Or they won't let you in the apartment. There we were - luggages on the busy street with poor cell reception trying to enter in my CC to pay this fee so that they can let me in. An absolutely humiliating and awful experience I would not wish on anyone. They don't give you a key either so each time you need to use their website to open the door. Inconvenient.
Stayed 6 nights in Sep 2026