Views, Views, Views, Hot Tub, Log Fires, Swimming Pool

Thank you for your feedback. We’re glad you enjoyed the beautiful views, peaceful seclusion, and found the cabin to be very clean. We take great pride in maintaining high cleaning standards, so we appreciate you mentioning that. As noted in our listing, the cabin is located on a mountain and is accessed by a gravel road. While 4WD or AWD is recommended, it is not required. We’ve hosted many guests who have reached the cabin in sedans without any issues. Maintaining a steady speed and turning off traction control is generally all that’s needed - Personally, I've driven everything from a motorcycle to a 27 foot RV on this road without difficulty. Our listing also clearly states that we provide comforters, quilts, and pillows, but guests are asked to bring their own sheets and towels so there are no surprises upon arrival. As for the fire pit and yard, the cabin is situated on the side of a mountain, so the terrain is naturally not perfectly level. While the yard does have a gentle slope, there are no steep drop offs or hazardous areas. We understand that the incline around the fire pit wasn't as comfortable as you had hoped, and we appreciate your feedback. Thank you again for your review and for sharing your experience. We value all guest feedback and are always looking for ways to improve while also ensuring future guests have accurate expectations based on the information provided in our listing.

Thank you for sharing your feedback. I apologize again for the inconvenience you experienced with these unexpected issues. As you know, we responded quickly to each concern. During your stay, we repaired the pool liner & stopped the leak so that the pool could continue to be enjoyed. Unfortunately, the central A/C system failed unexpectedly & while we were unable to have the system repaired that day, we went straight to the store, purchased multiple window A/C units & installed them at the cabin. The central HVAC system was fully repaired immediately after your departure. We are continually investing in improvements to the property. In addition to maintaining the cabin year-round, we're planning to install a brand-new pool next season & update the deck as part of our ongoing upgrades. We hope you'll consider giving us another opportunity in the future so you can enjoy these improvements. Our listing notes that the cabin is on a mountain/ steep gravel road. We recommend AWD or 4WD, particularly in certain conditions, so guests know what to expect. While many guests have successfully reached the cabin in a variety of vehicles over the years, we understand that mountain roads can be unfamiliar for some visitors. We genuinely appreciate your kind words about our responsiveness. Providing excellent service is important to us & while we can't always prevent unexpected issues, we work hard to address them quickly so our guests can get back to enjoying their vacation.