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10/10 Excellent
Andrew
30 May 2025
Way above and beyond!
I would not expect this level of service, but I as blown away by what our host did for us! We arrived in the afternoon and the airline lost a piece of our luggage. We had to go to the apartment without one of our bags. Rome is a 20-40 minute trip to the airport, and we were going to have to go back late that night when the next flight arrived that had our bags on it. Our host offered to go back to the airport himself to pick up our bag and bring it to us! This was a huge relief for us, as we were stressing not having the bag for a day, or having to adjust our dinner or sightseeing plans to return to the airport to get the bag, etc.
Thank you Flavio!
We were pleasantly surprised to do LAUNDRY during our visit! The listing doesn't have that on there, so you should definitely make sure tothe listing to show that you have a washing machine. It was a big help for us and it will make this listing more marketable I am sure.