Verified review
2/10 Terrible
BRIANA H.
12 Sept 2026
Disliked: Cleanliness, check-in, communication, location, listing accuracy
BEWARE OF THIS PROPERTY!!! RENT AT YOUR OWN RISK. I started by asking the host was the AC WORKING AND SHE ASSURED ME THAT THE UNIT HAD BEEN REPLACED. WHEN I CHECKED IN THE PROPERTY AT 6 pm, IT WAS 72 degrees BUT IT FELT WARMER THAN THAT. I IMMEDIATELY REACHED OUT TO THE HOST AND ASKED HER TO CUT THE TEMPERATURE DOWN TO 68 or 70 DEGREES. SHE RESPONDED ABOUT A HOUR LATER AND SAID SHE WOULD. NOTE!!! YOU CAN’T ADJUST YOUR OWN TEMPERATURE AT THIS PROPERTY, SHE SAYS IF YOU TOUCH THE THERMOSTAT YOU WILL BE CHARGED A 200 FEE. SO I WENT OUT AFTER SHE SAID SHE WOULD ADJUST THE TEMPERATURE THINKING THAT ONCE I GOT BACK IT WOULD BE COOLER. IT WAS NOT, IT WAS ACTUALLY 79 DEGREES WHEN I RETURNED 6 HOURS LATER. TRIED TO CONTACT HER BECAUSE MY DAD AND I BOTH HAVE SOME SERIOUS HEALTH CONDITIONS. CONTACTED VIRBO AND THEY WERE NOT ABLE TO GET IN CONTACT WITH HER. AT THIS POINT IT WAS COOLER OUTSIDE THAN IT WAS IN THE PROPERTY. MY DAD SLEPT OUTSIDE IT WAS THAT BAD. I WOKE UP AND IT WAS 84 DEGREES SHE FINALLY CONTACTED ME AT 10am, AND ACCUSED ME OF TOUCHING THE THERMOSTAT AND CUTTING IT UP TO 90 DEGREES. SHE LIES ON YOU, I SIMPLY ASKED FOR A REFUND FOR THE REMAINING 4 DAYS BECAUSE I WASN’T GOING TO STAY IN A PROPERTY WHERE THE AIR DOESN’T AFFECTIVELY WORK, CONSIDERING ME AND MY FATHERS HEALTH CONDITIONS, AND I CANT CONTROL MY OWN TEMPERATURE BUT SHE TOLD ME THAT DOESN’T CONSTITUTE FOR A REFUND, EVEN THOUGH MY HEALTH WAS IN DANGER. ThIS ABSOLUTELY WAS THE WORSE EXPERIENCE I EVER HAD ON VACA
Stayed 5 nights in Sep 2026
