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Fantastic Banff Getaway with Incredible Hot Pools

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Curl up on the sofa and watch a good movie on the flat panel TV.
Find peace and relaxation with your close friends and family in this stunning open-concept living room featuring natural decor.
Sit back on the comfortable sofa in the beautiful living room featuring themed decor.
Enjoy a tasty meal at the dining table.
We'll provide you with everything you need!

Reviews

9.6 out of 10, Loved by Guests
Top 10% based on
2 bedrooms2 bathroomsSleeps 6

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

Rooms & beds

2 bedrooms (sleeps 6)

2 bathrooms

Bathroom 1

Bathroom 2

Spaces

Kitchenette
Balcony

About this property

Fantastic Banff Getaway with Incredible Hot Pools

Experience a TRUE mountain escape with your close friends and family at this lovely and spacious 2 bedroom suite, near the exciting heart of downtown Banff!

• Spacious and serene 2 bedroom suite!
• King bed or 2 Double beds in 1st bedroom
• Queen bed or 2 Double beds in 2nd bedroom
• Double pull-out sofa
• FREE Unlimited use of Banff Bus service 7am to 11pm
• Cave inspired grotto with hot tub and sauna
• Close to downtown Banff
• 24 Hour concierge & front desk
• Fitness centre

There are 2 BEDROOMS: in the first, you have a choice of 1 king or 2 double Mountain Luxury beds. Please let us know at the time of booking if you have a preference so that we can best suit your vacation needs. This suite may have 2 levels depending on the bedding configuration selected. In the second bedroom, you have a choice between 1 queen or 2 double Mountain Luxury beds. There is an in-room safe for you to store your valuables in while exploring Banff and the surrounding area. The pull-out double sofa bed in the living room is perfect for additional guests or for the children.

Share laughs with your group in the bright and rustic open-concept LIVING ROOM featuring lovely natural decor. In the evenings, curl up on the comfortable sofa and watch your favourite movie on the flat panel TV. Play board games or enjoy delicious meals around the dining table with seating for 4. Share your favourite photos using the complimentary Wi-Fi and stay connected with unlimited local calling. During the warm summer months, you can look forward to returning to an air-conditioned living area.

There are 2 BATHROOMS so everyone will have plenty of room to get ready. Each bathroom is ensuite and has a great shower/ tub combination. For your convenience, enjoy use of a hairdryer, an iron and ironing board, and an electric fan. Also, be sure to try the complimentary Rocky Mountain Soap.

The KITCHENETTE nook offers everything you need to prepare simple snacks and meals, it includes a mini fridge, sink, microwave, and toaster. There is a coffee maker and tea kettle provided with a selection of regular or decaf coffee as well as black tea.

Our guests enjoy access to a range of excellent amenities at the wonderful Fox Hotel and Suites conveniently located near downtown Banff. Check-in is a breeze with their 24-hour front desk services. Unwind with your loved ones in the magnificent hot pool in the grotto, a truly one-of-a-kind experience inspired by the original Cave and Basin Historic Site! Fuel up at the delicious Chilis Restaurant on-site after a day on the slopes or hiking among the peaks. If you are interested in bringing along your furry companion, please enquire with our team about the availability of pet-friendly units (additional pet fees may apply). To ensure they are comfortable, a complimentary pet package may be available!

For those who are dedicated to their fitness routine, you will enjoy the on-site fitness centre. Visiting all the top attractions in Banff is super easy with the free Roam bus passes available to all our guests; if you have your own vehicle, there is free parking. Lastly, there are coin-operated laundry facilities on-site; you'll feel right at home.

Downtown Sally features fresh baked pastries made in our world-class pastry kitchen and freshly brewed, high quality coffee.

OTHER THINGS TO NOTE:
• Key to Banff Savings program offered. (Just use your accommodation key to unlock discounts and special offers at a range of retail stores, restaurants, pubs, and activity providers in Banff, exclusive and only to guests staying at Banff Lodging Company family of hotels.)
• If you don't feel like cooking, order a delicious meal from the Chili's just downstairs!
• For your convenience, there is an elevator servicing all 4 levels from the underground parking area and reception
• Free parking
• Daily housekeeping is included, bed linens refreshed every 3 days
• Make use of the coin-operated laundry washer and dryers on-site
• Enquire about pet-friendly units (additional fees may apply). $30/pet/night.
• A damage deposit of $100/night will be processed as a pre-authorization on your credit card upon check-in.

Add dates for prices

Amenities

Hot tub
Kitchen
Washing machine
Dryer
Free WiFi
Air conditioning

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House Rules

Check in after 4:00 PM
Minimum age to rent: 18
Check out before 11:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property

About the area

Banff

Located in Uptown District, a neighbourhood in Banff, this condo is in the mountains. Banff Gondola and Sunshine Village are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Upper Hot Springs and Banff National Park. Victoria Glacier and Banff Park Museum are also worth visiting.
Map
Banff, AB

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Victoria Glacier - 2 min walk - 0.2 km
  • Banff National Park Information Centre - 9 min walk - 0.8 km
  • Banff Lake Louise Tourism Bureau - 10 min walk - 0.9 km
  • Banff Centre for Arts and Creativity - 11 min walk - 1.0 km

Getting around

  • Banff Station - 14 min walk
  • Calgary International Airport (YYC) - 95 min drive

Restaurants

  • ‪A&W Canada - ‬8 min walk
  • ‪The Canadian Brewhouse - ‬10 min walk
  • ‪The Old Spaghetti Factory - ‬11 min walk
  • ‪Good Earth Coffeehouse - ‬9 min walk
  • ‪Evelyn's Coffee Bar - ‬11 min walk

Frequently asked questions

Is Fantastic Banff Getaway with Incredible Hot Pools pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Fantastic Banff Getaway with Incredible Hot Pools?

As of 27 Mar 2026, prices found for a 1-night stay for 2 adults at Fantastic Banff Getaway with Incredible Hot Pools on 22 May 2026 start from AU$1,062, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Fantastic Banff Getaway with Incredible Hot Pools?

On-site parking is available at the property.

What time is check-in at Fantastic Banff Getaway with Incredible Hot Pools?

Check-in begins at 4:00 PM.

What time is check-out at Fantastic Banff Getaway with Incredible Hot Pools?

Checkout is at 11:00 AM.

Where is Fantastic Banff Getaway with Incredible Hot Pools located?

Located in Uptown District, this condo building is within a 15-minute walk of Victoria Glacier, Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Banff Centre for Arts and Creativity and Canadian Ski Museum West are also within 15 minutes. Banff Station is 14 minutes by foot.

Reviews

9.6

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 19 out of 23 reviews
Rating 8 - Good. 3 out of 23 reviews
Rating 6 - Okay. 1 out of 23 reviews
Rating 4 - Poor. 0 out of 23 reviews
Rating 2 - Terrible. 0 out of 23 reviews

9.8/10

Cleanliness

10/10

Check-in

9.6/10

Communication

10/10

Location

9.4/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Eric F.

Liked: Cleanliness, check-in, communication, location, listing accuracy
The facilities and room were clean and the staff was very friendly. Location of property was easily walkable to downtown Banff. The hot tub on the ground floor was the kids favorite.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Jane K.

Liked: Cleanliness, check-in, communication, location, listing accuracy
It was all very comfortable and easy to get around. Love the hot springs!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Libby H.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Nice place!!!
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great place

Great location, comfortable and easy place to stay
Stayed 4 nights in Sep 2022
Verified

10/10 Excellent

Mary M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family trip

Great "in town" location. Easy check in and check out with friendly staff. We enjoyed our stay.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Moira S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Visiting family

Wonderful room and staff were excellent
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Megan A.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Just as advertised!

Great location, great spot for a group!
Stayed 4 nights in Oct 2021
Verified

10/10 Excellent

Toby K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Night

We stayed 1 night here at the location was great. We will stay again.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Susan K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice but furniture needs to be updated

Everything was terrific but the king mattress was sinking in the middle and the couch was old and worn out. The hotel staff was super friendly and very accommodating so I would definitely recommend this hotel just because of that.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Tim R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Good location, great hot tub

The 2 room suite was plenty of room for our family of 5. We put the sofa bed on the floor of one of the rooms so none of the kids had to share a bed. It was a 12 minute walk to downtown Banff. The hot tub cave was a big hit with the kids.
Stayed 4 nights in Feb 2024
Verified

6/10 Okay

Lawrence D.

Worked for us, but not if all 6 of us came.

Seemed like they down graded us once I told them there was only 3 of us instead of the oringal 6. That would have been alright if we hadn’t prepaid or they offered us a refund. They were very quick to remove all the extra tickets for meals, etc from our welcome packet as well, even after we paid the extra charges for the 5th and 6th person. The property was nice and the hot tub grotto was cool, but we didn’t feel as welcomed as we could have for having over prepaying so much.
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Lorie R.

Liked: Cleanliness, check-in, location, listing accuracy

Great place for a family with young adults

Our family of 4 (kids 21 and 18) stayed here for 4 nights and it was great. Easy walk to downtown, but they gave us free 3-day passes to use on the entire Roam public transit system, so several times we just hopped on the 1 if we were tired of walking. Front desk staff was incredibly friendly and helpful. The room got a little warm at night but stand-up fans in the closets helped. Nice balcony for the mornings before the kids were up. The grotto pool was great, although one night it was very crowded. The only complaint was the showers; we had a water pressure problem that came and went. We asked the front desk to look at it one day while we were out but I'm not sure they did because it persisted. Housekeeping replaced the towels each day, even though we hung them up to reuse; they also entered and cleaned one day when we had the Do Not Disturb card in the lock. But these are minor issues, and I would absolutely stay here again.
Stayed 4 nights in Jul 2024
Verified

8/10 Good

Angelic S.

Liked: Cleanliness, check-in, location

Would stay again but request bed preference directly through hotel!

The online booking process said that we needed to request a bed configuration since we booked a 2 bedroom suite. Since we are a family of 5 we wanted one room with a king and the second with two full beds. We placed the request however upon check in they said that Leavetown, who we booked through, had not forwarded the request and that it was a common problem. They offered to upgrade us for 2 nights (not for free), but we did not want to switch rooms. So we ended up with with a two bedroom with 2 full beds in each. Not what we wanted, but it worked. Aside from that the property was beautiful and well maintained. It was about .5 mile to the downtown area but the weather was so beautiful that we didn’t mind the walk.
Stayed 3 nights in Aug 2019
Verified

8/10 Good

James H.

Liked: Cleanliness, check-in, communication, location

This is a Hotel Room

This is not a condo, and not a home. It is two adjoining hotel rooms inside the Fox Hotel. One is just a typical hotel room and bath, and the other has a living room and a “kitchen” on the top, and a bedroom below. There is no sound privacy between the living room and the bedroom in the unit with the LR, it is just an open stairwell, like a loft. The kitchen is only a small counter with sink, microwave, and mini-fridge. The other surprise was that the hotel lobby is dominated by a a big Chili’s chain restaurant. Aside from those big surprises/disappointments, it is a reasonably good set up and a nice place. Just not at all what is advertised or what we expected. It is much tighter quarters and much less privacy within the unit than a “two bedroom condo.”
Stayed 8 nights in Feb 2020
Verified

10/10 Excellent

Tamara H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Cozy and Comfortable

We had a suite on the third floor. Possibly 319 or 317. Can't remember. It exceeded my expectations. I wasn't sure about it upon arriving. We booked online and honestly I was a bit skeptical. However, our suite was clean, comfortable and well laid out. There were 3 adults and 1 child in our party and it was the perfect size for us. One bedroom had double beds and the master had a king bed with bathroom en suite. The common space (living and kitchen area) were cozy but laid out in a way they didn't feel cramped to us. The kitchen had a small refrigerator, small coffee pot, sink, microwave, electric tea kettle, dinnerware, glassware and cutlery. There was a dining table with 4 chairs. Overall, the suite had everything we needed. It was clean and comfortable. Daily housekeeping was a nice perk. The lobby wasn't fancy, and had a lot of foot traffic due to Chili's restaurant in the lobby, but it was comfortable. Seating is limited in the lobby. The front desk staff we encountered were friendly. The location of the Fox Hotel & Suites was within walking distance to shopping and restaurants in Banff. We walked often. However, at night due to cold weather or simply tiredness, we cabbed places. All-in-all, we were happy with our selection of this property.
Stayed 11 nights in Dec 2019
Verified

10/10 Excellent

Paul & Colleen P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location

We did a quick trip to Banff on our way to Saskatchewan. The accommodations were good. Location is great - walking distance to great restaurants, and to the Bow Falls.
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Catherine M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great option for families in Banff

We were able to get a suite that had three beds in two bedrooms. The kitchenette had everything we needed for our brief stay, and the bathroom set up was very convenient. My kids actually said "wow Mom, you found a great place". We'll be back!
Verified

10/10 Excellent

Lisa G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great stay!

Spacious for our family of 6 adults, well-located within walking distance of downtown. Nice breakfast included
Verified

10/10 Excellent

Heidi S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great but disappointing

We were VERY disappointed the pool/hot tub area was completely out of order. That is the main reason we booked at The Fox. However, the hotel did offer us incentives we accepted. It was an issue of unfortunate timing as no one was to blame. Furthermore, when we came back from skiing early to shower and go to town more disappointment to discover no hot water due to repairs. UGH!!! So, a bummer of a stay at The Fox.
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

Joe M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice stay.

Clean, family friend and classy.
Verified

10/10 Excellent

beth s.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Convenient home base

Good accommodation for family of six. Living space is a bit tight but plenty of bed space. Grotto hottub was a nice bonus. Very friendly staff. Close to downtown restaurants and driveable to Yoho, jasper and spots in Banff.
Stayed 5 nights in Jul 2019
Verified

10/10 Excellent

Suzy S.

Clean and Comfy

The Fox was clean and comfy. We got a different layout than what was shown in the listing, but it ended up working out alright for our group. The hot tub could have been MUCH hotter so we only used it once, but other than that, we had a pleasant stay.
Stayed 4 nights in Mar 2019
Verified

10/10 Excellent

Trish H.

Liked: Check-in, communication, location
Stayed 5 nights in Aug 2025

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