San Carlos 607

Dear Alyce, thank you for staying with us. It's been a pleasure to have you and we're happy to hear that you've appreciated the overall unit. Please accept our apologies for the incident. Please know that cleanliness is our top priority and I'll forward your feedback to the housekeepers to be more attentive. We hope this didn't affect your stay and you enjoyed your time. We'll look forward to hosting you again for much better experiences.

Dear Gary, Thank you for staying us and giving us the chance to fix the reported issues during your stay. It was a pleasure to host you and we'll be happy to accommodate you at any of our properties again for a really memorable stay. Lily, Team Hosteeva

Dear Eddie, thank you for staying with us and taking the time to share your detailed review of our place. We are truly sorry to hear that you haven't quite enjoyed your stay due to the factors indicated throughout your review from the review only. Please, accept our sincere apologies for any issues you've had during your stay. We are truly heartbroken to learn about your disappointment. It was an uncommon instance and we’ll do better in the future since at Hosteeva we strive to provide a superior service experience for every customer. We would like to assure you that we have communicated your feedback with the concerned department and corrective actions have been taken. We would love to make things right if you give us another chance. Vivien

Wow, thank you for taking the time to leave us such a beautiful review, dear Rocky! You’ve made our day! We're so excited to hear that you loved the place and had an enjoyable stay in Gulf Shores. It’s only when we receive such positive feedback, do we rest knowing that we have done our jobs well. We will strive to deliver great experiences consistently. Do come again soon! Vivien, Team Hosteeva

Hi Charles! Thanks a ton for being such an amazing guest and taking the time to share your incredible experience with us and the community! We’re so thrilled to hear that you’ve had an enjoyable stay at our place and that everything was up to your expectations and our high standards. Our aim is to provide superb service for our valued guests and make them feel at home at the same time, thus your kind words are so rewarding for us! Hope to be hosting you again soon at any of our gorgeous properties all across the country for another awesome experience. Carrie, Team Hosteeva

Dear Teresa, thanks very much for your balanced review of our place. We’re glad you’ve enjoyed the location. Thanks for your feedback and criticism as well. We've taken your thoughts to heart and we're planning on making some internal changes based on your recommendations. We wish you had reported that during your stay for us to be able to handle it in a timely manner. We appreciate your time and efforts to fill us in and will look forward to seeing you again in the future. Jack, Team Hosteeva