8/10 Good
Kaveh S.
9 Dec 2023
Liked: Cleanliness, check-in, communication, location
Disliked: Listing accuracy
Great house but burdensome check out
The property is located within Black Butte Ranch ( exclusive neighborhood). Loved the location towards the end of the ranch which was more secluded. The house is very good with excellent supplies. Everything from the kids room with TVs, videos, games was in ample. The kitchen is packed with everything you can think of. The bedrooms are cozy with high quality mattresses and bedding. Living room is beautiful with high quality furniture and nice wood fireplace.
Instructions and in particular the check out instructions was quite excessive with fines and penalties for not following. We stayed 2 nights (43 hrs) and all of our 2nd morning was spend on following the check out instruction. Washing, drying, and folding towels, removing all bedding and taking to the laundry room with washing. Last but not least hauling garbage and recyclables to a facility 5 miles away and out of the ranch was quite excessive. We are a super clean family and every place we have ever stayed we have cleaned up and taken trash outside but this was a new one. This is was not disclosed in the property description. We left a slight unpleasant feel at the end of our stay.
Kaveh S.
Stayed 2 nights in Dec 2023