On arrival the unit had not been cleaned, the bed had been slept in and linens were dirty and torn. We contacted the property manager and she had some one clean the next morning. We also had a plumbing issue and she had a plumber there that day, thankyou for the prompt service. the unit could use some TLC, The patio door was difficult to open, I could not open it. Too many towels and bedding in the closets and drawers and too many plastic cups and items left from previous renters in the cupboards, we had no where to put anything and we were there for 2 weeks